Job Information

Providence Principal IS Project Manager: IS Infrastructure (Remote) in Washington


We are seeking a Principal IS Project Manager: IS Infrastructure who will be accountable for:

  • One or more large, diverse, and complex projects in the areas of information technology, clinical informatics, physician practice implementations, quality improvement, strategic objectives and goals

  • Managing all aspects of projects with direct accountability to the ministry / hospital / clinic staff / project leadership and / or Executive Sponsor

  • Supporting IS intake and governance teams as well as IS groups required to deploy IS services as defined

  • Quickly building collaborative relationships with ministry/hospital/clinic staff and leaders, to support their engagement efforts for the project

  • Serving as the primary point of contact between facility leadership and the resource managers of all IS teams and will require minimal supervision

  • Working with and facilitating processes to accomplish program and project objectives

  • Managing change, and resolving complex issues that span project teams and departments

  • Planning, organizing, directing, and supervising program activities in a standardized, cost effective and productive manner to achieve customer satisfaction

  • Relying on extensive experience and judgment to plan and accomplish goals on issues where analysis of situations or data requires an in-depth evaluation of variables

  • Ensuring projects are planned and executed in a manner that supports the Providence mission, integration, and collaboration across the health system, and meets the organizational objectives

In this position you will have the following responsibilities:


  • Develops projects within a program in alignment with the organization’s strategic plans and objectives

  • Builds support to influence decisions to ensure work toward common objectives

  • Proactively informs and influences others to maintain the balance required between business needs; project partner strategy and standards; and financial requirements and budgets

  • Facilitates strategic planning with internal customers for deployment of information technologies and/or major services and products


  • Manage client expectations from initial problem identification and through the project life cycle

  • Develop and gain sponsor approval and sign-off of the project charter / scope and / or work breakdown schedule

  • Manage projects and programs with increased complexity, strategic priority and/or visibility, system and/or regional priority

  • Develops and leads the project team to the delivery of successful project outcomes

  • Engage and organize the assignment of activities of multi-functional teams, as well as the project estimates, task dependencies and schedule

  • Builds and manages multiple, multi-functional collaborative project and/or work teams

  • Coordinates the activities of multi-functional teams, as well as the project budget, task dependencies and schedule

  • Scope, risk, and issue management, including documenting, communicating, and facilitating resolutions or mitigation plans

  • Develops, initiates, and manages a communication plan, including regular project status reports

  • Delivers appropriate integration, training and implementation plans and activities

  • Manages stakeholders and multiple project teams in the context of a single project

  • Acts as a coach and mentor

  • May be required to supervise or manage Project Coordinators

  • Coaches, develops, and manages other Project Managers for associated complex projects; facilitates customer needs for multiple departments and their associated lines of business


  • Develops root cause analyses and process improvement plans

  • Maintains all project artifacts

  • Identifies, delivers and documents organizational, application and human workflows that contribute to policy and procedure updates throughout each project

  • Prepares and delivers presentations to executive leadership, senior management, and stakeholders


Required qualifications for this position include:

  • Bachelor's Degree in Information Technology, project management, healthcare admin or clinical field or a combination of equivalent education/experience

  • 8 years' experience in project management experience in healthcare, information services, or other relevant industry or operations

  • 8 years' experience leading large, diverse, and complex projects

  • 8 years' experience and or expertise with the application of Project Management methodology based on project management principles

  • 8 years' experience incorporating process improvement methodologies into large scale projects

  • 8 years' experience facilitating complex decision making among multiple executive stakeholders with different interests and priorities

  • Demonstrated experience as a speaker in a professional presentation environment, such as conferences and association meetings

  • Demonstrated experience in business development and/or strategic and tactical planning and execution including marketing, communications, and financial planning

Preferred qualifications for this position include:

  • 5 years’ experience in program management of IT infrastructure deployment (WAN, LAN, WiFi, Telephony)

  • Experience as technical program manager in healthcare, preferably hospital/clinical settings

  • Experience in program management of migrations to cloud

  • Experience with complex organizational settings (i.e., remote teams, matrix environment)

  • Master's Degree in Information Technology, project management, healthcare admin or clinical field

  • Certifications in process optimization such as Six Sigma, Lean, CQIA or other nationally recognized program

  • Project Management Professional designation (PMI) certification

  • Certified Associate in Project Management (PMI) Certification

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: IT Project/Program Management

Location: Washington-Renton

Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska

Req ID: 355732