Providence Health & Services Patient Services Representative - Call Center in Walla Walla, Washington


Providence is calling a Patient Services Representative (Family Practice, Days, 1.0) to Providence Medical Group in Walla Walla, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Communicates effectively to patients, physicians and staff in a professional manner.

  • Provides clear, concise, pertinent reports/information.

  • Relays information related to patient care and conditions to appropriate staff in a timely manner...

  • Maintains and organizes all patient and departmental information, patient care information in an orderly manner.

  • Answers telephone identifying self and department in a clear and concise manner.

  • Greets patients and families upon arrival.

  • Copies, mails, and faxes as requested.


Preferred qualifications for this position include:

  • High School Diploma or G.E.D. preferred.

  • Two years’ experience in the healthcare setting preferred, or Associate, BA/BS Degree in the medical field. Healthcare related computer experience preferred.

About the ministry you will serve.

Providence Medical Group is the largest medical group in Walla Walla, serving greater Walla Walla in southeast Washington state. Our internists, family practitioners, specialists and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Walla Walla

Req ID: 196675