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Providence Health & Services Manager Physician Practice RN *1.0 FTE Day Shift -$5,000 Sign-on-Bonus* in Walla Walla, Washington


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Providence is calling a Manager Physician Practice RN (Urgent Care Center, Day Shift, 1.0 FTE) to St Mary Chase Medical Complex in Walla Walla, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Clinical Responsibilities:

  • Function as a resource to nursing personnel for critical decision-making and problem-solving and patient flow

  • Provide guidance, direction and development for clinical staff.

  • Monitor the compliance of nursing care with established standards of care.

  • Create, implement, and maintain nursing policies/procedures and protocols.

  • Train, coordinate, and develop staff to assist in the delivery of patient care and provide teaching to patients and families

  • May participate on a Continuous Process Improvement Committee to optimize clinical workflow, implement change, make’s adjustments to meet operational goals and evaluates successes.

  • Clinic Operations Responsibilities:

  • Manage day to day clinic/department operations to ensure smooth operations, quickly resolves operational issues/problems as they are identified.

  • Ensure effective patient care management that promotes high patient satisfaction. Provide input into the development and implementation of new clinic programs to increase and maintain patient volume and satisfaction.

  • Make regular staff rounds using the Studer model.

  • Responsible for staff recruitment working in collaboration with Human Resources.

  • Coordinate the training and orientation of new provider and staff members; assesses new staff members strengths and growth opportunities.

  • Prioritize and plan work activities, uses time efficiently, plans for additional resources, sets goals and objectives, develops action plans to manage goals and process changes.

  • Ensure all staff and providers are in compliance with applicable licensure, training and accreditation standards. Also ensures that all staff and providers are in compliance with current Federal and State regulations concerning, OIG, CMS, HIPAA, WISHA, OSHA, CLIA, etc

  • Participate in strategic planning, marketing and business growth and development.


Required qualifications for this position include:

  • Graduate of an accredited school of nursing

  • Current unencumbered WA RN license.

  • Current BLS – Healthcare Provider (must be AHA accredited) or obtained within 90 days of hire.

  • Ten (10) or more years of nursing experience

  • Six (6) years of management experience.

Preferred qualifications for this position include:

  • Ambulatory care experience, acute care experience clinic procedures, ability to create Policies and Procedures, implement, and monitor annually, knowledge of Regulatory compliance such as OSHA,CLIA and HIPAA, schedule management, registration, use of electronic medical record, patient flow, continuous process Improvement Lean, billing/coding referrals and authorizations

About the ministry you will serve.

Providence Medical Group is the largest medical group in Walla Walla, serving greater Walla Walla in southeast Washington state. Our internists, family practitioners, specialists and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: Washington-Walla Walla

Req ID: 309303