Job Information

Providence Nursing Director Post Acute Care Services, Torrance in Torrance, California



Must be an RN!

This position has overall responsibility for managerial functions, financial oversight, strategic direction and leadership for the ongoing effective operation functions including development, setting objectives, planning, staffing implementation, evaluation and directing the educational, clinical, research, administrative and outreach activities of assigned departments/areas of responsibility in the Medical/Surgical, Progressive and Luminary Care Departments.

This includes day-to-day responsibility for process and performance improvement activities as they relate to nursing and ancillary caregivers and assists the Medical Directors in carrying out the same functions for the physicians. Accountable for the continuous assessment, improvement, coordination and integration of the department's services, standards of care that supports the strategic goals for the Medical/Surgical, Progressive and Luminary Care Departments. This is accomplished by exerting a leadership role which supports the hospital's mission, vision, goals and objectives while focusing on the patients, physicians, caregivers, volunteers and the community as customers.

Directs patient care in Medical/Surgical, Progressive and Luminary Care Departments. Interprets the philosophy, objectives and policies, accomplished by sophisticated strategies of creative problem-solving, critical thinking, strategic planning, team development and leadership.


Strategic Planning:

  • Analyzes the current healthcare environment (internal and external) to identify, assess and evaluate changes that could affect the organization.

  • Demonstratives ability to deal with ambiguity in relationship to the healthcare industry.

  • Collaborates in setting and implementing a strategic plan for Department and Patient Care Division to meet clinical care, quality and business objectives.

  • Develops and implements operational objectives that accomplish the goals of the strategic plan.

  • Participates in the development of Patient Care division Disaster Plan goals and objectives.

  • Assures that the scope of services and/or standards of care for each unit in the division conform with and support the organization and/or nursing division’s philosophy.

  • Directs goal and objective development for each unit that contributes to organizational and/or divisional goals and reflects the unique work of the unit.

  • Accountable for the development and implementation of the philosophy, objectives, policies and standards for the Departments.

  • Ensure that quality and safety in the provision of patient care is a top priority in standards development, implementation and oversight.


  • Evaluates and formulates marketing plan for divisional area based on the hospital mission statement and strategic plan.

  • Develops and implements methods to attract and maintain current customers.

  • Develops and implements methods to monitor customer satisfaction.

  • Develops and implements methods of change based on customer research and fiscal considerations.

  • Act as a resource to management and support staff for unit specific marketing.


  • Develops a collaborative effort between the Patient Care Division and the entire healthcare organization and medical staff in the areas of problem solving, risk taking and resultant change.

  • Develops a collaborative effort between the Departments and the entire healthcare organization and medical staff in the areas of problem solving, risk taking and resultant change.

  • Functions as a consultant and role model in the development of division staff.

  • Demonstrates integrity and can be relied on to speak frankly.

  • Functions as a leader who can measure, evaluate, act, motivate and deal effectively with people.

  • Can calculate trouble in advance and steady the organization; excludes unnecessary interference in the internal operations of the department by being a strong and effective leader.

  • Acts as an interpreter for the division and the hospital, both internally and externally; speaks for quality and can motivate people in general; understands elements of human behavior.

  • Facilitates staff involvement in setting and meeting divisional goals.

  • Develops a mentor relationship to assist in the development of future healthcare leaders.

  • Provides support and direction to management staff in supervising and coordinating daily operations of each assigned unit.

  • Represents division at related committees, i.e., medical staff, organization or system.

  • Participates in and/or supports where appropriate nursing science research.

  • Facilitates employee, physician, and/or customer conflicts/concerns in a manner which creates win-win situations.

  • Responsible for compliance with all financial, regulatory and professional standards.

  • Develops or revises organizational or divisional policies and procedures.


  • In collaboration with Finance and CNO, develops the annual operating and capital budgets. Acts as a resource to management and supervisory staff on all aspects of the budgeting process to include projections of volume, revenue, salaries and supplies.

  • Identifies and prioritizes the capital equipment plan. In collaboration with Finance and Materials Management procures capital equipment.

  • Identifies strategies to manage budget for divisional areas.

  • Identifies components of variances and explains specific variations between budgeted and actual figures and recommends changes as indicated.

  • Develops a results-oriented environment by encouraging financial accountability and responsibility at all staff levels.

  • Develops and strengthens collaborative efforts between Finance, Information Systems, Patient Care Division, Information Systems and Materials Management.

Development/Information Management:

  • Assesses and makes recommendations for development of medical information documentation systems directed at enhancing communication between caregivers and improving overall continuity of care.

  • Ensures the organization’s commitment to maintaining confidentiality of patient information through development, maintenance and monitoring of related policies and procedures.


  • Performs a wide variety of organization and Human Resources functions including:

  • Performance evaluation of leadership team and staff

  • Recommendations of promotions, demotions, and other disciplinary actions.

  • Assures the proper handling of disciplinary actions

  • Provides authoritative backup for managers and supervisors as part of their decision-making

  • Stresses the importance of measurement in developing standards of performance


  • Assess and make recommendations for development of medical information documentation systems directed at enhancing communication between caregivers and improving overall continuity of care.

  • Ensures the organization’s commitment to maintaining confidentiality of patient information through development, maintenance and monitoring of related policies and procedures.

Performance Improvement/Quality and Safety:

  • Identifies areas of improvement in services and utilizes the Lean methodology to carry out and document these activities. Uses other performance improvement tools and resources to advance and promote quality and safety in practice and patient care.

  • Identifies and monitors key indicators related to the functioning of the division or department results per procedure.


Required experience/education for this position include:

  • Master's Degree in Nursing or related healthcare field, or in process of obtaining Master’s Degree in Nursing

  • Upon hire: California Registered Nurse License (Vendor Managed)

  • Upon hire: Greenbelt Certification or equivalent performance improvement certification, or completed within 1 year of hire

  • 10 or more years of acute care hospital experience in a large healthcare system

  • 5 years of progressive hospital leadership positions

  • Demonstrated multi-site integration of hospital departments or service lines

  • Solid financial background gained through both operational and business planning experience

  • Developing strategic plans and initiatives

  • Demonstrate a working knowledge of national healthcare trends, multi-disciplinary professional practice models, reimbursement principles, information systems, cost management, quality management, and customer service needs

  • Work efficiently and effectively in a matrix structured environment

  • Understand the needs and preferences of customers served and manage efficiency and quality of Medical/Surgical, and Progressive and Luminary Care Departments

  • Must use cognitive thinking skills, strong ability to lead and facilitate multi-disciplinary groups, develop effective teams, actively move succession plans forward and prioritize and organize work in an accurate and timely manner

  • Must possess strong presentation and interpersonal skills that display a presence of leadership in a wide range of settings

  • Skills:

  • Visionary leader

  • Strategic inclination

  • Integrate effectively across various healthcare settings

  • Excellent communicator in matrix settings

  • Influencer

  • Change agent

  • Quality and Safety

  • Driving improvement

  • Patient Experience

  • Risk Assessment

  • Conflict Resolution

  • Staff Development

  • Interpersonal Communication

  • Politically Savvy

  • Process information and adapt quickly to a changing healthcare environment.

  • Conduct multiple projects simultaneously.

  • Meet strict deadlines.

  • Interact with Medical Directors, physicians, supervisory and staff personnel concomitantly.

  • Maintain good relations both inter and intra-departmentally.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Requsition ID: 132789
Company: Not Applicable
Job Category: Nursing-Patient Facing
Job Function: Nursing
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 7014 LCMT NURSING ADMIN
Address: CA Torrance 4101 Torrance Blvd

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.