Providence Health & Services Manager, Central Services - Torrance in Torrance, California


Providence is calling a Manager, Central Services ( Full Time / Day Shift ) for our Providence Medical Institute location in Torrance, CA

In this position you will:

  • Provide day-to-day management and oversight of the Pre-Access, Scheduling and Refill Center functions for Axminster, PMI, PMG and Affiliates.

  • This position is responsible for the daily routines, work flow and work assignments of the Pre-Access Specialist, Scheduling Specialists, and Refill Specialist to meet departmental goals.

  • This position demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.


Required qualifications for this position include:

  • Minimum 4 years of direct supervisory experience.

  • Minimum 3-5 years experience in registration, scheduling and billing within a healthcare environment.

  • Must have the capacity to manage multiple priorities and tasks which consistently project a professional and positive image; must be able to handle stressful situations; must have the ability to efficiently organize work and complete tasks; must have excellent communication and leadership skills.

Preferred qualifications for this position include:

  • Bachelor’s Degree in Business Administration, Healthcare Administration, or related field.

  • Working knowledge of Epic Cadence, Resolute, Ambulatory, Eligibility Verification, Windows, Internet Explorer, Microsoft Outlook, Microsoft Word and Microsoft Excel.

  • Ability to navigate Health Plan Websites, working knowledge of computerized registration, billing and collection procedures, medical terminology and coding.

About the location you will serve:

Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Supervisory / Management

Location: California-Torrance

Req ID: 185527