Providence Health & Services Clinical Liaison - Strategy and Business Development in Torrance, California
Providence is calling for a Clinical Liaison (1.0 FTE/40 hours a week, Day Shift) to work in Strategy and Business Development at PSCS Divisional Services. This position will support the Saint Joseph hub coverage area (Burbank and surrounding areas).
The Clinical Liaison is responsible for creating and maintaining positive customer relationships to increase referrals for Home Health, Hospice / Palliative Care, Transitional Care Units, and other services within assigned accounts. This role includes working with discharge planners, facility staff, physicians, and individuals to assess appropriateness for hospice and home health services, facilitate the coordination of services and to ensure appropriate documentation for compliance with agency and statutory guidelines to manage the transition of the patient from an acute care facility to the patient's home or next location of residence. Consultative functions include, but are not limited to: providing consultation and informational presentations regarding end of life care and home health; sharing expertise through in-services on pain and symptom management options; serving as a clinical resource and educator for physicians, facility staff, patients, families and community on Home Health, Hospice / Palliative Care or other issues in various settings and facilities. This position performs all duties in a manner that promotes team concepts, demonstrates a commitment to the mission and philosophy of Providence Health & Services, the Code of Conduct and Integrity, and the Core Values of respect, compassion, justice, excellence and stewardship.
In this position you will:
Maintain and build existing referral base relationships by serving as a resource for education and information.
Evaluate referrals received on hospitalized patient from a variety of care settings for appropriateness for Home Health Hospice / Palliative Care, and/or other in-home services programs as appropriate.
Provide information to patients and their families interested in Hospice, Home Health and/or Infusion services.
Participate, when appropriate, in health care facility care conferences regarding specific patient consult requests.
Facilitate the initiation of an Infusion referral as needed.
Required qualifications for this position include:
Bachelor's Degree Nursing, social work, or other clinical discipline Or equivalent educ/experience
3 years Experience in clinical discipline.
Current California State professional licensure or certification, including RN, LVN, MSW or LCSW license, as required appropriate to education.
Current California State Driver's license.
Current BLS from the American Heart Association.
Preferred qualifications for this position include:
Liaison, marketing or sales experience.
Health care industry experience.
3 years Hospice or palliative care experience.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Marketing/PR/Communications
Req ID: 303656