Providence Health & Services Chief Nursing Officer - Providence Little Company of Mary Medical Center in Torrance, California


Providence is calling a Chief Nursing Officer to Providence St. Joseph Health in Little Company of Mary Medical Center - Torrance

The Chief Nursing Officer reports directly to the Chief Executive Officer and is responsible for the strategic planning and operational leadership for Nursing Services. The CNO is accountable for the provision and quality of all nursing services at a facility level in support of Providence Health & Services System and Regional goals. This includes strategically ensuring a balance of optimal and efficient patient care; staff, patient, and physician satisfaction; and cooperative partnerships with other organizational departments and professional groups. With a constant focus on patient-centeredness and staff and patient safety, the CNO creates and maintains standards and systems for care delivery at their facility. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources. Continuously monitors changes in Magnet® standards and expectations and works closely with the Magnet® Coordinator to ensure the Hospital continuously adheres to all standards and requirements.

In this position you will:

  • Serve as an active member of the Senior Leadership team.

  • Work closely with the Chief Medical Officer (CMO) to enhance nurse/physician collaboration and promote optimum patient and family experience and clinical outcomes.

  • Initiate or recommend, in collaboration with managers/supervisors, staffing standards and staff selection criteria, e.g. compassion and critical thinking skills. Ensures standards of performance are developed and implemented, performance evaluated, and appropriate personnel actions are taken in coordination with Human Resource Partners. Provide clarity, continuity and a sense of stability and purpose. Continues to foster a sense of professionalism among the nursing staff to further elevate the standards of nursing practice.

  • Lead the development of a Nursing and Inter-professional Strategic Plan with specific goals and objectives.

  • Ensure there is a Council responsible for monitoring the development, approval and implementation of clinical standards and policies and procedures. Works closely with leaders in Quality, Infection Prevention and Patient Experience to continuously improve the clinical and patient experience outcomes. Works closely with Human Resources and Talent Acquisition on work force planning and recruitment and retention.

  • Develop budget for the division and allocates funds within budget to accomplish objectives. In coordination with assigned Directors/Managers monitors variances against budget. Reviews all requests for capital expense items and follows the current process for submission for approvals. Direct the preparation and maintenance of reports. Prepares periodic reports for appropriate executive leadership, as required.

  • Consult with and advise appropriate executive leadership of problems related to the operation of the hospital/departments and Nursing Services; recommends changes in administrative policies and current structures and processes to carry out objectives more effectively.

  • Develop, monitor, and evaluate program development to include financial, marketing, human resource, ethics, and community needs.Identify strategic issues impacting the organization and the effective delivery of nursing care, treatment and services and the structure, process and outcome implications.

  • Serve as a coach and mentor to direct reports and to nurse leaders throughout the organization.

  • Provide and maintains effective communications with medical staff, the community, and all levels of supervision and staff. Rounds for improved visibility and to meet specific goals such as safety.

  • Ensure the departments/areas comply with regulatory requirements.

  • Identify patient/client needs and develops quality programs to meet those needs as needed and in coordination with other hospital leaders. Ensures delivery of quality services for inpatients/outpatients and all customers.

  • Analyze and evaluate clinical services to continuously improve nursing practice efficiency and effectiveness.

  • Actively lead the Shared Governance System and advocate for appropriate resources to support staff nurse involvement in any decisions that affect the practice environment, e.g. supplies, policies, environment design, staffing methods etc.

  • Work together with other CNOs within the California Region, with the Regional CNO and with other key Region/System leaders. Assist with Region and System initiatives as appropriate.

  • Develop and determine priorities and monitors status of special projects on an ongoing basis.

  • Maintain professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

As health care evolves, our team is responding with a vision and core strategy to transform and innovate at scale. Providence St. Joseph Health (PSJH) and its affiliates continue to pioneer how care is delivered by sharing one strategic plan designed to improve the health of entire populations by supporting the well-being of each person the organization serves.


Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of PSJH. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.


Required qualifications for this position include:

  • Masters Degree (does not have to be in Nursing if holds BSN)

  • BSN or MSN

  • Current California Licensed Registered Nurse

  • 10 years progressive leadership experience as a Nurse Leader. Must have been a Director or Administrator of Nursing Departments.

  • Progressive management experience in hospital/health care environment.

  • Excellent human relations and oral/written communication skills.

Preferred qualifications for this position include:

  • MSN or higher degree in Nursing preferred.

  • NEA-BC preferred.

  • MHA/MBA/MS/MPH/MSN in health care administration or nursing specialty field preferred.

  • CNO experience preferred.

  • Strong Operations background

  • Nursing Director or CNO Experience in a Magnet Designated hospital preferred


Providence St. Joseph Health was established on July 1, 2016, creating the second largest Catholic health system and fourth largest non-profit integrated delivery system in the country, which provides a broad range of health and outreach services throughout the western United States. With total revenues exceeding $20 billion in fiscal year 2015, the health system family includes 50 acute care hospitals as well as home health agencies, hospice care, outpatient services, skilled nursing facilities, insurance plans and physician organizations. Providence St. Joseph Health includes more than 100,000 caregivers, 829 outpatient clinics, 23,000 physicians, across seven states. The system has 1.9 million covered lives.

The Providence St. Joseph Health family includes:

  • Providence Health & Services

  • St. Joseph Health

  • Covenant Health in West Texas

  • Facey Medical Foundation in Los Angeles

  • Hoag Memorial Presbyterian in Orange County, California.

  • Kadlec in Southeast Washington

  • Pacific Medical Centers in Seattle

  • Swedish Health Services in Seattle


Providence Little Company of Mary Medical Center Torrance features 442 acute care beds, with more than 900 active medical staff and 2,000 employees. The hospital has enhanced many of its specialties with advanced robotic surgeries and continues to expand a Heart Center that features advanced diagnostics and treatment around-the-clock; Providence Little Company of Mary Torrance has one of the area’s first Level III Neonatal Intensive Care Unit (NICU) with private room to encourage family interaction and bonding.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Director / Executive

Location: California-Torrance

Req ID: 179416