Job Information

Providence Lead Department Liaison, Hospital Billing in Texas


Providence St. Joseph Health is calling a Lead Department Liasion to work remotely within our footprint states: AK, CA, MT, OR, TX and/or WA.

The Lead role is not a separate position but rather a set of additional responsibilities assigned to any staff member for the purpose of assisting Management in conducting daily operations. The Lead is not a manager but does provide operational leadership to other staff members in areas specifically identified when the role assignment is made.

The responsibilities of the Lead role will vary with each specific assignment to meet operational needs. Typically the Lead will fall into one of two broad categories: 1) lead of a team function or 2) lead of a group of staff at a specified site. The assignment of a Lead role can be adjusted, re-assigned, or removed at management discretion as operational needs change.


  • Makes work assignments to team members and tracks completion of tasks.

  • Schedules and coordinates team or other resources.

  • Serves as a point of escalation for operational issues for his/her team or site.

  • Oversees operational processes for his/her team or staff at his/her site.

  • Identifies, analyzes, suggests and implements improvements to processes.

  • Participates in writing, implementing and monitoring operational processes.

  • Conducts meetings with staff.

  • Provides input for employee performance appraisals.

  • Provides leadership in staff development and team building.

Preferred qualifications:

  • Coursework in subjects such as team building, facilitating teams, process improvement, conflict resolution, etc.

  • 6 months of experience within Providence.

  • 6 months of lead or supervisory experience.

  • All leads should complete a development plan with their manager which includes related team and leadership development programs. Mentoring with a senior leader in the division, while not required, is recommended.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 135549
Company: Providence Jobs
Job Category: Finance Operations
Job Function: Finance
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 4001 SS RC GOV ADM BILL NW
Address: OR Portland 4400 NE Halsey St

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.