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Providence Health & Services Infusion Coordinator/ Triage RN - Pharmacy Infusion in Spokane, Washington


Providence is calling a Registered Nurse Infusion Coordinator (1.0 FTE, Day Shift) to work in Pharmacy Infusion Services in Spokane, WA.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern system.

This position serves as member of the infusion team, responding to incoming referrals and informational calls regarding outpatient / home infusion services. The Intake Coordinator is responsible for collecting and reviewing clinical information in order to ascertain the appropriate services for the individual referred. This position is responsible for assisting the patient, referral source and any other callers with infusion services. This person will facilitate the coordination of services with the patient, from the initial referral through the duration of therapy and discharge from infusion services. This position acts as a communication link between Providence Infusion Pharmacy, clinicians, patients, families, and physicians by creating a user-friendly point of entry to discuss questions, problems or concerns throughout the continuum of care.

In this position you will:

  • Responds to incoming calls from patients, families, physicians, and referral sources: Provides general information about home infusion services in response to inquiries. Collects sufficient and appropriate referral information to determine a prospective patients service needs. For private insurance patients, provides clinical interpretation of patients needs, with insurance case manager.

  • Assigns and coordinates referrals to the appropriate nurse, taking into consideration caseload availability, geographic areas, staff skill level and expertise.

  • Assigns and coordinates referrals to outside nursing agencies.

  • Is responsible for the completion of the Delegation/Coordination of Care and Plan of Treatment (when applicable).

  • Maintains close communication with Nurse Scheduler regarding patient visit needs.


Required qualifications for this position include:

  • Graduate of accredited School of Nursing.

  • 2 years Direct clinical experience, preferably with one year of home infusion field experience.

  • Current Washington State Registered Nurse license

  • CPR certification.

Preferred qualifications for this position include:

  • Bachelor's Degree Nursing

  • 1 year Office experience in health care setting.

  • Computer experience with infusion software, electronic medical records (EPIC), Microsoft Word, and Excel

About the ministry you will serve.

Providence Infusion and Pharmacy Services in Spokane, Washington provides pharmaceutical services to patients in communities throughout Washington, Alaska, Idaho and Montana. Patient safety, patient satisfaction, and clinical outcomes are our priorities. Our services include nutrition and pharmacological therapies to patients in their homes or in our Ambulatory Suites, disease management and related specialized infusion therapies, and clinical nurse, pharmacist, and nutrition consulting and support services.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Special Procedures Nursing

Location: Washington-Spokane

Req ID: 303198