Providence Health & Services Executive Director, Diversity, Equity and Inclusion - WA/MT in Spokane, Washington
The Executive Director, Diversity, Equity and Inclusion (DEI) will serve as the key administrative leader in the Washington and Montana region, and is responsible for coordinating executive efforts to promote culturally competent patient-centered care as well as diversity and inclusion as it concerns the work force. This suggests the above concerns also align with core values throughout all aspects of the ministry. The Executive Director also coordinates diversity-oriented programs and initiatives, including development and implementation of strategic plans for diversity aligned with PHS' strategic plan. As a health care leader the Executive Director maintains strong collaborative working relationships among senior executives, clinical staff, relevant other staff, consumers, community advocates and various external constituents, and ultimately serves as a team builder.
The Executive Director serves as a cultural guide or broker who provides insight into the characteristic of differences--whether religious, ethnic, gender, or otherwise--and their effects on health awareness, access, and status.
The Executive Director will develop relationships and implement the Providence outreach vision with the Service Area Chief Executives, physicians, and physician groups throughout the Region. The position will be responsible for partnering with clinical program leaders and other executives to ensure a high level of collaboration and coordination of the outreach vision and strategy.
The Executive Director, Diversity, Equity and Inclusion will:
Provide vision, leadership, coordination, and strategic planning for the design and implementation of an institutional-wide platform to ensure diversity, equity and respect for all caregivers, patients and their families, and other stakeholders throughout the Region; including, responsibility for coordinating implementation of the Region’s strategic plan for culturally competent patient centered care (CCPCC) and workforce diversity and inclusion. This is done in partnership with other administrative/divisional units to ensure all diversity initiatives are aligned with the Region’s overall strategic plan.
Provide leadership and coordination for diversity education and assessment initiatives that ensures support of the mission.
Evaluate institutional-wide progress toward creating diverse and equitable work. This may involve continuous monitoring of a given environment, regular assessment and evaluation of a given work or clinical context. Identifies or develops actionable, proactive metrics that support monitoring and measurement of progress around cultural competence and diversity management in the workforce.
Coordinate development, implementation and monitoring of Diversity/Inclusion Working Groups, committees and councils that enhance understanding and bridge differences up, down, and across the Region.
Advise executive leaders, managers and supervisors on issues relating to culturally competent care and workforce diversity and inclusion. Develop and present an array of innovative ideas and program concepts for consideration, selection, and implementation by the Region.
Identify, develop, foster and maintain strong internal and external relationships for the purpose of integrating diversity/inclusion as well as population and community health initiatives that advance health status, access, and awareness in the community.
Formulate and implement a culture of diversity and inclusion, engagement of diverse communities, clients, and staff, and ensures policies, procedures, programs, and initiatives and are reflective of 21st century demographics and realities. Define and communicate internal quality standards for inclusive culture and engagement programs and ensure all aspects of the programs are operating against those standards. Ensure successful delivery of programs/services and monitors effectiveness of inclusive culture, diversity, and engagement initiatives.
Promote an inclusive work environment by supporting training and development activities and provide advocacy for all individuals and groups that support initiatives promoting learning that is diverse and inclusive.
Promote a positive image and positive external relations for the Region by communicating and interacting with city, state, and other officials in matters related to health care and related diversity efforts. Represent the Region in various community, state and local activities designed to promote diversity in the Region in particular, and Providence and Catholic health care in general.
Create and implement communication strategies and content management for training, web resources (internal and external audiences), and print materials to support diversity and related initiatives.
Collaborate with senior leaders to integrate diversity and equity practices into workplace practices.
Ensure compliance with applicable federal/state laws, policies, and procedures. Promote diverse talent identification and retention strategies for clinical and related staff members. Assist with preparing a variety of reports and correspondence including, but not limited to, employment, equity and diversity/inclusion activities required by state and federal agencies.
Advocate for infusion of diversity concepts in the general training and development curriculum including multiple perspectives, and teaching strategies that prepare leaders and staff for success in a diverse and global workplace.
Required experience/education for this position include:
Bachelor's Degree in Business, Economics, Healthcare Administration; or related field.
7 years of strong business development and strategic implementation background.
7 years of experience in leading and managing large, complex strategies to successful completion.
5 years of a successful track record of developing a broad network or outreach function.
In depth knowledge of healthcare business operations and healthcare environment, including trends concerning health insurance, health care delivery, provider relationships and regulatory issues.
Ability to establish and maintain relationships with a variety of business, physicians, and healthcare executives.
Broad knowledge and understanding of the trends and changes taking place in health care and their implications.
Demonstrated strong, entrepreneurial skills and is a self-starter.
Strong ability to lead teams and maintain positive professional relationships with leaders, team members and providers.
Effective in engaging, coordinating and collaborating with and otherwise leading diverse work groups and teams.
Exceptional oral (public speaking) and written communication skills. Must be able to communicate to a wide variety of audiences.
Ability to deal with high levels of ambiguity and complexity.
Ability to gain the respect of senior leadership and physician leaders.
Ability to collect, analyze and present data and research with credibility to both inform decisions and help build the case for change to support the implementation of the decision.
Outstanding interpersonal skills.
Ability to work independently with minimum supervision.
Ability to plan, organize and prioritize projects, time and resources to accomplish objectives.
Ability to accurately prioritize and organize short-term and long-term responsibilities in response to changing demands.
Ability to make good decisions based upon a mixture of analysis, wisdom, experience and judgment.
Ability to meet tight deadlines and meeting schedules. Respond appropriately to requests from leaders and other departments.
Ability to consistently lead groups through planning sessions and assessments of key strategic issues.
Ability to communicate and work with all levels of management.
Understanding of basic change management principles and tools. Proven ability to effectively facilitate groups of leaders.
Understanding of how to develop a strategic and/or business plan working with a team, document that plan and translate it into actionable objectives.
Ability to understand how to develop a market and environmental assessment to support strategic and business planning; assess which information is critical to the question.
Business development skills; proven ability to identify and assess new opportunities in a variety of service lines and develop consistent, focused opportunity assessments.
Excellent analytic skills. Proven ability to translate data into usable information.
Ability to identify an approach to a given challenge or problem and to generate confidence in the approach chosen and engage leaders and providers to secure their participation, concepts, and ideas.
Skilled at anticipating future consequences and trends accurately while creating competitive and breakthrough strategy plans.
Understanding and be able to maximize use of Internet and Intranet.
Working knowledge of various software, Excel, Word, PowerPoint, is necessary.
Preferred experience/education for this position include:
Master's Degree in related field of study.
5 years of experience in developing and implementing contractual relationships, new business ventures and creative partnerships.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 291698