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Providence Enteral Team Coordinator in Spokane, Washington


Providence is calling an Enteral Team Coordinator ( Pips East Enteral Therapy , Days, 1.0 FTE) to Providence Infusion and Pharmacy Services in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Respond to incoming calls from patients, families, and referral sources regarding patient supply needs and initiation/discontinuation of enteral services.

  • Collect sufficient and appropriate referral information to determine a prospective patients service needs.

  • Maintain close communications with clinical liaisons, hospital discharge planners, hospices and other referral sources in relationship to issues around patient referrals and discharge plans.

  • Verify insurance benefits and eligibility on all new referrals.

  • Perform monthly verification of DSHS coverage for long term Medicaid patients.

  • Responsible for creating Cost Disclosure/Advance beneficiary notices for Medicare patients and tracking for signed form.

  • Responsible for generating benefits letter to inform patient/responsible party of financial responsibility and sending to patient.


Required qualifications for this position include:

  • H.S. Diploma or GED

  • Pharmacy Assistant Tech B required within 60 days of hire.

Preferred qualifications for this position include:

  • Experience in home infusion or home health.

  • Customer service experience.

  • Insurance verification and reimbursement experience.

  • 1 year experience in medical office setting.

  • Computer experience with Electronic Medical Records, Microsoft Word, and Excel.

About the ministry you will serve.

Providence Infusion and Pharmacy Services in Tukwila and Spokane, Washington provides pharmaceutical services to patients in communities throughout Washington, Alaska, Idaho and Montana. Patient safety, patient satisfaction, and clinical outcomes are our priorities. Our services include nutrition and pharmacological therapies to patients in their homes or in our Ambulatory Suites, disease management and related specialized infusion therapies, and clinical nurse, pharmacist, and nutrition consulting and support services.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Spokane

Req ID: 276543