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Providence Senior ERP Change Partner PSJH in Seattle, Washington


Providence St. Joseph Health is calling a Senior ERP Change Partner PSJH to our location in Renton, WA; Seattle, WA or Redmond, WA.

We are seeking a Senior ERP Change Partner PSJH to be responsible for change management of Enterprise Business Applications / ERP implementations projects, to ensure that change strategy and plan are appropriately developed and managed to support transition of technology, people, and process. Senior ERP Change Partner will facilitate change impact assessment for both Business and Information Systems stakeholders, develop and execute communications and training plans. The role will require to facilitate effective cross-workstream discussions, alignment, and coordination end-to-end from strategy development through execution.

In this position you will have the following responsibilities:


  • Develop change management strategy to enable adoption of changes required by ERP project / initiative, which outlines approach of engaging cross-functional stakeholder groups throughout project lifecycle.

Change Impact Assessment

  • Identify impacted stakeholders, and assess change, including security of change, impact to technology, process, and people, risks / benefits associated with change, and readiness of change.


  • Develop and execute communications plan, which includes audience, message, timing, medium, and responsibilities of delivery across each phase of project.

  • Develop communication materials that focuses on messages regarding project to drive awareness and required actions, to be distributed via different mechanisms.

  • Facilitate coordination of logistics and execution of communications.


  • Develop training strategy on how users will obtain skills and knowledge required to use new tools and manage process changes – this includes identification of training audiences, learning requirements / priorities, media, and material development and delivery approach.

  • Develop training curriculum that outlines proposed training courses, which encompasses audience, format, and length.

  • Develop and/or provide input to training course outlines and materials.

  • Facilitate coordination of logistics and execution of training.


Required qualifications for this position include:

  • Bachelor's Degree in Computer Science, Business Management, Information Services, Organizational Development or related field.

  • Master's Degree in Computer Science, Business Management, Information Services, Organizational Development or equivalent education/experience.

  • 8 years of leading change management for complex, large-scale initiatives, preferably in IT and healthcare setting.

Preferred qualifications for this position include:

  • Change management experience with a large enterprise organization.

  • Experience with change management working with technical partners and initiatives.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: IT Project/Program Management

Location: Washington-Renton

Other Location(s): Washington-Seattle, Washington-Redmond

Req ID: 269385