Providence Health & Services Senior Billing Analyst in Seattle, Washington


Providence is calling a Senior Billing Analyst to Providence Health & Services in our Met Park offices in Seattle, WA.

We are seeking a Senior Billing Analyst to provide coaching and mentoring for other analysts, management and staff on the investigation and analysis of problems, registration and insurance related issues and workflow optimization.

In this position you will have the following responsibilities:

  • Be accountable for the development and optimization of information that leads to improved customer experience and accurate/timely collection patient accounts.

  • Serve as a subject matter expert and collaborates with hospital clinical services, clinics and revenue cycle departments to identify and resolve cross-department issues.

  • Investigate and analyze problems, through data mining and collaboration, to identify operational issue root causes.

  • Provide ongoing communication and training; develops, tests and documents processes to support business requirements.

  • Work closely with clinical staff and leadership, Access Services team, Hospital Billing team, Epic Analysts, Health Information Management, Contract staff and other Swedish and Providence regional contacts.

  • Work effectively with team members across functional and geographical regions

  • Take responsibility for meeting all project deadlines


Required qualifications for this position include:

  • Bachelor Degree and/ or equivalent experience in Management Information, Healthcare Operations or related Degree.

  • Minimum of five (5) years of experience working in revenue cycle and/or a clinical environment with strong knowledge of insurance requirements.

  • Two years of experience providing training for the adult learner and developing workflow and relevant reference documentation is highly preferred.

  • Experienced with Epic electronic medical records and revenue cycle modules and claim clearing house software.

Preferred qualifications for this position include:

  • Excellent written and verbal communication skills. The ability to communicate effectively with multiple

  • Knowledge of hospital billing (hospital and within provider based clinics) operations and workflows.

  • Strong attention to detail and proven analysis skills

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Seattle

Req ID: 192079