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Providence Health & Services Manager IS Payroll Applications in Seattle, Washington


Providence St. Joseph Health is calling a Manager IS Payroll Applications to one of our locations in Seattle, WA or Portland, OR.

The Manager, IS Payroll Applications is responsible for providing support and leadership for the Payroll and Benefits Applications team in the Enterprise Business Applications group. This position is responsible for leading, mentoring and developing caregivers to support operational readiness. The Manager is also responsible for partnering with the payroll function other business and IS areas and vendors to maintain application relevance and stability.

Performs all duties in a manner that promotes and reflects the Providence mission, vision: know me, care for me, ease my way and core values of: respect, compassion, justice, excellence and stewardship .

In this position you will have the following responsibilities:

  • Develops and execute enterprise level methodology and processes to support the service lines in the portfolio, including adherence to said processes and methodologies.

  • Ensures that the Applications division is supporting the IS organization needs and meets the needs of the organizations, including participation and execution of overall strategic plans and goals at all level of the organization.

  • Provides proficient verbal and written communications to all levels of the organization.

  • Manages customer's expectations regarding measurement and ultimate success of Information Services projects or initiatives; ensure measurable outcomes are defined and reported.

  • Collaborate with various application teams to ensure that team are collaborating and staying in sync on upgrades, optimization and integration where needed.

  • Develops team budgets and manage expenditures related to team operations, including creating budget plans for application growth and capital project budget requests.

  • Facilitates teamwork including role definition, accountability, and motivate staff, including performance evaluations.

  • Actively participates in optimization of processes and leads initiatives to improve service delivery, increase value to the organization and promote stewardship.

  • Identifies support requirements for applications and ensure that resourcing is maintained through demand management.

  • Participates and facilitates on call rotation for application continuity and disaster recovery scenarios.


Required qualifications for this position include:

  • Bachelor's Degree in Information Technology, Management, Business or Healthcare Oriented degree.

  • 5 years Information Services Leadership experience.

  • 6 years IT related experience.

Preferred qualifications for this position include:

  • Must have proven ability to interact at and communicate to all levels of an organization. Organizational, interpersonal, and communications skills and the ability to manage shifting priorities are critical for success in this position.

  • Extensive experience in an environment with complex premium pay is highly desirable.

  • Experience with payroll compare testing is highly desirable.

  • Experience with tax systems such as Vertex

  • Experience with not-for-profit healthcare services sector.

  • Experience with large scale business transformation and Payroll system implementation projects with scope. spanning multiple regions and/or geographies.

  • Experience with vendor management including contract negotiation and relationship management.

  • Experience developing and managing an operations and project budget for an information services organization.

  • At least 8 years of experience in application design, support and/or implementation of large scale HCM and Payroll systems such as Oracle HCM Cloud.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Seattle

Other Location(s): Oregon-Portland, Washington-Redmond

Req ID: 327842