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Providence Health & Services Pharmacy Technician in Santa Monica, California


Providence is calling a Pharmacy Technician (Full-Time/Day Shift) to Providence Saint Johns Medical Foundation in Santa Monica, CA.

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Applicants that meet qualifications will receive a text or email with additional questions from our MODERN HIRE screening and interview system.

Please upload a current resume reflecting all relevant professional experience.

We are seeking a Pharmacy Technician who will support and assist in the coordination of Pharmacy Services activities including medication refills and prior authorization claims under the supervision of the Advanced Practice Pharmacist.

In this position you will:

  • Customer service and teamwork responsibilities:


  • Take initiative to help others

  • Follow through on commitments

  • Own problems to assist customers

  • Communication/Professionalism:

  • Share information effectively with patients and co-workers

  • Listen well

  • Good verbal communications skills; communicates without appearing rushed

  • Interpersonal Abilities:

  • Resolve conflicts in an effective manner

  • Coordinate work with others

  • Delegate work appropriately to other team members when needed

  • Demonstrate respect for co-workers from all disciplines

  • Cooperate with other departments

  • Establish good rapport with medical staff

  • Compassion:

  • Tune into patient needs

  • Act in caring manner

  • Demonstrate patience in dealing with customers

  • Problem solving:

  • Use organizational knowledge and common sense

  • Is willing to learn

  • Consider others’ viewpoints in resolving issues

  • Schedule:

  • Regular office hours Monday through Friday eight (8) hours shifts.

  • Position Specific Expectations:

  • Manage medication refills utilizing standardized protocols

  • Collect , organize , and evaluate relevant patient information (i.e. medical diagnosis, laboratory values, medications used) from patient’s chart or by contacting the medical staff/ physicians

  • Manage medication prior authorization requests

  • Contact health plan or pharmacy for additional information

  • Assist pharmacist in health care insurance for non-covered medications

  • Complete initial competency assessment requirements, including age specific competencies for all patients to whom pharmaceutical care is provided; successfully completes annual competency assessment exams

  • Prioritize work effectively

  • Contribute to quality improvement activities and helps implement change

  • Answer the phone calls

  • Attend and participates in team meetings

  • Use appropriate and courteous phone etiquette

  • Support and assist the pharmacist in the coordination of pharmacy services

  • Use of technology/computers:

  • Generate required reports

  • Utilize fax machine, photocopier

  • Quality of work:

  • Perform job functions with minimum errors

  • Document the services provided in patient’s chart using EPIC

  • Productivity:

  • Complete tasks in timely manner

  • Perform required tasks in appropriate time frame

  • Is aware of workload and prioritizes effectively

  • Take initiative during slow times to help other co-workers, start preparing for future tasks, and help the Advance Practice Pharmacist

  • Development:

  • Perform/participate in team activities/goal attainment

  • Participate in team administrative functions as directed (scheduling,minutes, QA reviews, etc.)

  • Staffs refills and prior authorizations for the primary care offices

  • Perform job functions with minimum errors


Required qualifications for this position includes:

  • Current California Pharmacy technician license

  • Working knowledge of prescriptions plans and health insurances

  • Knowledge of managed care principles

  • Some knowledge of health care financial and payer issues

  • Knowledge of medical terminology

  • Able to work cooperatively with many people

  • Able to prioritize, organize, and coordinate work with others

  • Able to handle multiple tasks simultaneously

  • Able to apply sound judgment

  • Able to work independently but under the supervision of a pharmacist

  • Proficiency in use of Microsoft Office, Work, Excel, and other applications

  • Excellent oral and communication skills

  • Successful passing of a competency tes

  • Successful passing of Registration course

Preferred qualifications for this position includes:

  • One (1) year of experience as a pharmacy technician in an outpatient, ambulatory care, retail, or managed care setting, or completion of a technician training program, with a demonstrated ability to learn technical skills

  • Pharmacy prior authorization experience

  • Managed care experience

  • Experience using electronic medical records

About the foundation you will serve.

Providence Saint John’s Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Pharmacy Technician

Location: California-Santa Monica

Req ID: 316051