Providence Health & Services Vice President, Information Services - Community Technologies in Renton, Washington



Providence is calling a Vice President, Information Services - Community Technologies to Providence Health System Office in Renton, WA.

The Vice President, Information Services - Community Technologies is accountable for the overall success of the Providence PSJH Community Technologies Connect program. This leader will partner with the regions to plan for and execute the provisioning of PJSH Technologies and Services (including the Electronic Health Record platform) to non-PSJH provider clinics, non-PSJH hospitals and also Joint Ventures.

The role requires a seasoned technology and business professional with extensive Epic Community Connect experience. Additional background required includes a business development, customer service and financial background along with broad experience in IT governance, P&L management, change control, service delivery and customer service.

In this position you will:

  • Lead a successful and thriving Community Technologies program.

  • Continue growth and maturation of both Community Connect and non-Connect technologies.

  • Create and maintain strong, effective relationships with Providence St Joseph Health regions, Community Connect clients and PH&S system teams and leaders. In partnership with regional leadership, develop and execute regional PSJH Community Technologies strategy.

  • Effectively lead a successful, efficient and energetic team of Community Connect professionals by creating strong morale, building a community of caring, sharing wins and successes and by defining success in terms of the whole team.

  • Ensure the continued development of a successful, satisfied customer base.

  • Retain a strong connection to Epic, optimizing our relationship to ensure the success of the Community Connect program.

  • Ensure effective governance of the Community Connect program in collaboration with region, system and IS leaders.

  • Ensure strong and successful business development in alignment with the needs and expectations of the region.

  • Ensure an effective balance of Community Connect technology services across Providence St Joseph Health regions and Providence shared services.

  • Develop and nurture strong, collaborative, process-oriented relationships between Providence St Joseph Health departments in support of Community Connect region and client needs.


Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence Health & Services. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.


Required qualifications for this position include:


  • Bachelor's Degree required.

  • Master’s Degree preferred.


  • 10 years of experience in progressively responsible information technology roles. Experience in a healthcare organization is necessary. Requires a broad exposure to all areas of business management.

  • 7 years of senior management-level experience, with accountability for strategic planning, operations, financial management, and people management/development.

  • Requires 5 years of experience with Epic and Community Connect.

  • 5 years of experience with budgets and P&L management.

  • 7 years of experience leading enterprise-wide business or IT projects in large organizations.

  • Requires a deep understanding of EMR provisioning across healthcare organizations, including legal implications, government regulations and physician contracting.

  • Must understand the business of medicine.

  • Strong strategic planning ability.

  • Strengths in relationship building and customer service skills.

  • Exceptional communication and organizational skills

  • Business development, client services or business operations background.


In 1912, a small group of Sisters of St. Joseph landed on the rugged shores of Eureka, Calif., to provide education and health care. The ministry later established roots in Orange, California and expanded to serve Southern California, the California High Desert, Northern California and Texas. The health system established many key partnerships, including a merger between Lubbock Methodist Hospital System and St. Mary Hospital to form Covenant Health in Lubbock Texas. Recently, an affiliation was established with Hoag Health to increase access to services in Orange County, California.

At present, the Providence St. Joseph Health family includes:

• Providence Health & Services

• St. Joseph Health System

• Covenant Health in Texas

• Facey Medical Foundation in California

• Hoag Memorial Presbyterian in California

• Kadlec in Washington

• Pacific Medical Centers in Washington

• Swedish Health Services in Washington

For more information about Providence St. Joseph Health, visit

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Leadership

Location: Washington-Renton

Req ID: 194777