Providence Health & Services Senior Strategy & Business Design Engineer in Renton, Washington


Providence is calling a Senior Strategy & Business Design Engineer to Providence Health & Services in Renton, WA.

We are seeking a Senior Strategy & Business Design Engineer to work on strategic planning and service architecture / design for six service segments. These segments include: clinical supplies, food and nutrition, environmental services, engineering and energy, capital equipment management and caregiver consumables. End to end service planning and design ensures cohesion of functions across the value chain through the design of customer oriented service offerings.

In this position you will:

  • Work on end to end service offering design and engineering. The design will be based on service experience, delivery, quality and cost as it exists in the real world along with how they interact from a customer perspective. Designs are developed by an interdisciplinary practice area focused on defining and analyzing concerns of what service outcomes are, how they are achieved, how they are organized, and how value is realized. Design cycles will start at the point of service consumption with the end customer in mind, leading to designing service blueprints that align strategic objectives with tactical demands. Designs include transformative governance and service delivery models, business policies and processes, technology platforms, resource management techniques and business information systems.

  • Stay abreast of industry trends and innovation in the six service segments and ensure best practices, disruptive technologies and key industry developments. These industry trends will be incorporated in the strategic planning cycle and utilized for service re-design, especially in the areas of patient and caregiver experience, operational efficiencies and revenue diversification and generation.

  • Work on developing implementation and change management plans for new service designs, including pilot projects required for validation and optimization of the design prior to system roll out and full adoption. This includes stakeholder’s involvement in the validation and optimization phase. The Engineer / Senior Engineer will work closely with regional Client Executives, Service Segment Leads and other corporate services (HR, IS, Finance, etc.) to ensure efficient implementation of new service designs.

  • Manage pilot projects to validate service designs. The Engineer will also work closely with regional district managers to support service design adoption, including related rollout training and enablement.


Required qualifications for this position include:

  • Bachelor’s Degree in Engineering or Business or an equivalent combination of education and experience.

  • 3 years’ experience with Enterprise Strategic planning: demonstrated experience in leading strategic planning and project management for large multinational corporations.

  • 5 years’ experience with Business design: demonstrated experience in leading cross functional teams to design innovative business processes and services.

Preferred qualifications for this position include:

  • Master’s Degree in Engineering or Business.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Facilities / Engineering

Location: Washington-Renton

Req ID: 198966