Job Information

Providence Senior Manager, Payer Yield Continuous Process Improvement PSJH - Telecommute in Renton, Washington


Senior Manager, Payer Yield Continuous Process Improvement PSJH - Kadlec Pfs at Revenue Cycle Business Services

The Senior Manager, Payer Yield Continuous Process Improvement on the Payer Yield Operations Support team is responsible for assisting in the development of a continuous process improvement strategic plan, in partnership with the Director, Ops Support and AVP, Denials and Underpayments, Payer Yield GVP, and other Payer Yield AVP's, that will result in improvements in areas that impact net revenue cash flow and performance efficiency, meeting defined strategic goals and objectives. The role will review current state business practices, processes, policies, and procedures, identifying optimization opportunities, and will drive change in partnership with the appropriate stakeholders, ensuring change implementation is consistent enterprise wide. The Senior Manager will regularly collaborate with Payer Yield operational leadership to document all aspects of each proposed change, ensure measurable results are achieved, and regularly report out to Payer Yield leadership. The role may lead a team of analysts, specialists, coordinators, and project managers supporting change improvement implementation in Payer Yield.

Required qualifications:

  • A minimum of seven (7) years' experience in a medical business office setting is required. Knowledge in reimbursement of health care accounts from insurance companies.

  • A minimum of seven (7) years’ experience in a healthcare organization is required.

Preferred qualifications:

  • Bachelor's Degree Relevant area of expertise such as business, finance, health care administration or equivalent education/experience

  • 5 years Prior project or program management related experience.

  • 5 years Prior continuous process improvement related experience.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About the department you will serve.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We offer a full comprehensive range of benefits — see our website for details —

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 103202
Company: Providence Jobs
Job Category: Process Improvements
Job Function: Quality/Process Improvements
Schedule: Full time
Shift: Day
Career Track: Leadership
Department: 4001 SS RC OPS SUPPORT NW
Address: WA Renton 2001 Lind Ave SW

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.