Job Information

Providence Senior Epic HB Analyst in Renton, Washington

Description

*We are currently offering remote work from one of our footprint states which are inclusive of AK, WA, OR, MT, CA, NV and or TX*

Providence is seeking a Senior Epic HB Analyst who will:

  • Demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems.

  • Manage more complex projects, establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes.

  • Lead activities of project team, mentor and assists others in support of applications, projects and goals.

  • Initiate, coordinate or lead course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization.

  • Partner, collaborate and extend effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence St. Joseph Health and Services.

  • Work collaboratively with colleagues across PSJHS in delivery of specific cross departmental projects and efforts.

  • Actively support and incorporate the mission and core values into daily activities.

  • Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others.

In this position, you will:

  • Uses in-depth information and analysis to provide management with advice and counsel on a variety of business issues. Issues are often highly technical and complex in nature.

  • Define user requirements for complex systems and educate customers on application functionality and limitations. Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary.

  • Work with internal and external teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs, in addition to assisting others in these same activities.

  • Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.

  • Applies standards, concepts and theories related to technical discipline to provides solutions to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.

  • Prepares documentation and assist in documenting, defining and developing workflows in collaboration with relevant stakeholders.

  • Leads project teams as needed.

  • Synthesizes data, information, and knowledge to analyze multiple approaches/solutions to issues or problems.

  • Collaborates with peers to create and maintain standard team specific documentation. Leads maintenance and improvement of documentation standards.

  • Identifies, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected. Assist others in gathering, assessing and troubleshooting of application failure root cause.

  • Understand and translate the business needs into system design alternatives, configuration and workflow validations.

  • Facilitates and coordinates the development and analysis of complex test plans. Acts as a resource during testing and upgrades; coordinates with appropriate individuals.

  • Able to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results.

  • Plans and coordinates downtime, change management, maintenance, and upgrades. Performs capacity planning and vendor management.

  • Ability to travel as required.

  • Perform rotational on-call responsibilities.

Job Specific Knowledge, Skills and Abilities:

  • Competent in supporting the technical, operational, and application needs for appropriate highly complex application or several moderately complex applications from end-to-end.

  • Skilled trainer of team members in information collection, troubleshooting root cause of application failures and system monitoring.

  • Knowledgeable of application architecture with advanced skills in technical documentation of application system installations and highly complex system flows.

  • Skilled development of multifaceted testing plans and processes for complex systems.

  • Skilled trainer of database configurations, complex queries and elements.

  • Able to lead others in identifying ways to enhance or improve programs, processes and systems.

  • Proficient in Microsoft office products.

  • Able to lead and mentor other leaders on internal project work with moderate to high complexity and risk.

  • Demonstrated ability to network collaboratively with members of all business lines.

  • Able to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities as well as mentor others in these skills.

  • Able to work independently and as part of a team.

  • Skilled communicator, both oral and written. Skilled in working collaboratively, courteously and tactfully with difficult situations and/or people to recognize issues and solve problems. Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner.

  • Able to respect confidentiality of all information, especially related to patients, medical staff and employees.

  • Able to set challenging objectives and works against self-defined standards of excellence to continually improve personal performance.

Required qualifications:

  • Bachelor's Degree Computer Science, Business Management, Information Services. Or equivalent education/experience

  • 4 years Epic Certification with build experience.

  • 7 years Build analyst experience in Epic and/or equivalent healthcare software (may substitute for Epic Certification and build experience).

  • within 90 days of hire Epic certification

  • Applicable Epic Certification required within 3 months of last class required for certification

  • Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license

Preferred qualification:

  • Epic HB (Hospital Billing) experience

  • Any certifications relating to software applications, technology infrastructure, and/or clinical specializations

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 127281
Company: Providence Jobs
Job Category: Applications
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4011 SS IS CRCA RC APP
Address: WA Renton 2001 Lind Ave SW

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.