Providence Health & Services Accounts Receivable Associate in Renton, Washington


Providence is calling an Accounts Receivable Associate to Providence Health & Services in Renton, WA.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is enhanced along with the overall patient care experience (know me, care for me, ease my way) by delivering a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We are seeking an Associate to be accountable for working accounts receivables for commercial or regulatory accounts and/or for follow up or denials for patient accounts.

In this position you will:

  • Extract, review and interpret billing statements, charge information, private or government insurance benefits, and other related information from multiple billing and documentation servers (for multiple hospitals, clinics and insurance companies) while resolving account balances.

  • Ensure appropriate use of adjustment codes and activity codes to allow for appropriate workflow and trending.

  • Proactively identify opportunities to improve business results and/or to alert business units of trends, anomalies or health plan rules and decisions that need attention.

  • Escalate unresolved issues appropriately and recommend solutions to minimize future problems.

  • Must meet primary productivity and performance standards.

  • Make appropriate decisions on account activity consistent with approved authority levels.


Required qualifications for this position include:

  • A high school diploma or GED equivalent.

Preferred qualifications for this position include:

  • Minimum six (6) months experience in automated, computerized account follow-up system, preferable in a hospital setting, health insurance claims processing or medical office.

  • Prior Medical Records experience

  • Knowledge in reimbursement of health care accounts from insurance companies.

  • College coursework.

About the department you will serve:

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing / Insurance

Location: Washington-Renton

Req ID: 179671