Providence Health & Services Resident Service Coordinator in Redmond, Washington


Providence is calling a Resident Service Coordinator to Providence Health & Services in Redmond, WA.

The Resident Service Coordinator works primarily to support both individual resident and community well being, education and development. The role requires a variety of functions including individual resident case management, advocacy, counseling, liaison, community development and education. The Resident Service Coordinator’s purpose is to ensure aging in place, safety and quality of life.

In this position you will:

  • Provide general case management (including intake) and referral services to all residents needing such assistance.

  • Establish linkages with all agencies and service providers in the community; shop around to determine/develop the best “deals” in service pricing to assure individualized, flexible and creative services for the involved residents. Set up a directory of providers for use by both project staff and residents.

  • Refers and links the residents of the project to services providers in the general community.

  • Educate residents on service availability, application procedures, client rights, etc., providing advocacy as appropriate.


Required qualifications for this position include:

  • A college degree or appropriate work experience.

  • Training in the aging process, elder services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, legal liability issues relating to providing service coordination, drug and alcohol use and abuse by the elderly, and mental health issues.

  • Two to three years experience in social service delivery with senior citizens and non-elderly disabled.

  • Demonstrated working knowledge of supportive services and other resources for senior citizens and non-elderly disabled in the area served by the project Demonstrated ability to advocate, organize, problem-solve and provide results for the elderly and disabled served.

Preferred qualifications for this position include:

  • A Bachelor of Social Work or degree in Gerontology, Psychology or Counseling.

  • Some supervisory or management experience.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Project & Program Management - Non-Clinical

Location: Washington-Redmond

Req ID: 203679