Job Information

Providence Supervisor, Emergency Technicians in Portland, Oregon


Providence is calling a Supervisor Emergency Technicians - Emergency Services (1.0 FTE, Dayss) to Providence St Vincent Medical Center in Portland, OR.

We are seeking a Supervisor Emergency Technicians - Emergency Services that will supervise and coordinate Emergency Services activities. Responsible for staff scheduling, planning and organizing work priorities, and troubleshooting and solving departmental issues. Participates in hiring, and disciplinary processes.

In this position you will have the following responsibilities:

  • Coordination:

  • Provide leadership on a day-to-day basis.

  • Proactively anticipate staffing and workflow needs and initiate appropriate planning.

  • Troubleshoot potential concerns related to staff scheduling, workloads, and resource limitations.

  • Leadership:

  • Participate in the interview and selection of staff.

  • Make staffing assignments to ensure staff skills and abilities match departmental needs.

  • Ensure consistent standards of practice are followed. Initiate additional training or disciplinary action as appropriate.

  • Actively seek opportunities to improve operational efficiencies.

  • Act as role model, coach, and mentor of staff. Emphasize and capitalize on staff development, team building and morale.

  • Effectively resolve conflict. Utilize problem solving skills to promote a positive work environment and assist staff in effective conflict resolution.

  • Assist staff in prioritizing work.

  • Proactively communicate on an ongoing basis with staff, coordinators, manager, and customers

  • Performance Improvement:

  • Provide input and make recommendations for the development of Emergency Department policies and procedures.

  • Provide leadership and actively participate in departmental quality improvement efforts.

  • Ensure appropriate quality control checks are completed in an accurate and timely manner.

  • Participate and ensure all areas of responsibility are in compliance with regulatory requirements.

  • Promptly resolve identified quality issues.

  • Complete performance evaluations for all assigned staff.

  • Recommend department procedures and policy additions and changes.

  • Professional Development:

  • Maintain and enhance professional expertise through appropriate continuing education

  • Education:

  • Accountable for ensuring that all staff participate in departmental training.

  • Collaborates in planning for orientation of new staff and ongoing staff development.

  • Able to act as a resource in all assignments.

  • Teamwork:

  • Demonstrate commitment to teamwork by contributing to the team to meet department needs, offering assistance to others, carrying fair share of the workload, and coordinating patient care with other members of the team.

  • Conflict Resolution:

  • Contribute to resolving conflict. Utilize problem-solving skills to promote a positive work environment and seek assistance in resolving conflict when needed. Counsel employees and initiate disciplinary actions as appropriate.

  • Department Accountability:

  • Demonstrate department accountability; contribute to and attend department staff and/or educational meetings; participate in department projects or committees; use downtime productively.

  • Professional Development:

  • Maintain and enhance professional expertise through appropriate continuing education, identifies training needs of staff and initiates, participate in training of new technicians and staff, balance assignments of staff to maintain proficiency in all areas. Maintain Emergency Tech skills.

  • Stewardship of Resources:

  • Organize and prioritize work assignments of staff to maximize productivity of both staff and the department. Review surgery schedule to anticipate work load and priorities.


Required qualifications for this position include:

  • Associate's Degree

  • 3 years emergency tech experience

  • Knowledge of the Emergency Department operations

  • Excellent interpersonal and organizational skills

  • Intermediate level Computer Skills

Preferred qualification for this position include:

  • Bachelor's Degree

  • 2 years in leadership experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Oregon-Portland

Req ID: 353154