Providence Health & Services Staffing Coordinator in Portland, Oregon


Providence is calling a Staffing Coordinator to Providence Home Services in Portland, OR.

In this position, you will:

  • Be accountable for the efficient coordination of the Home Health clinical staff schedules.

  • Provide a scope of work that includes triaging incoming calls to the Home Health queue, scheduling visits in an electronic scheduling system, and ensuring staff assignments maximize continuity of care and clinical productivity.

  • Be responsible for notifying clinical staff of daily schedules, facilitating the sharing of clinical staff among Portland Service Area (PSA) Home Health agencies, confirming upcoming admission visits with patients and providing Central Intake and the clinical supervisors/managers with staffing information.

  • Perform all duties in a manner that promotes team concept, caring and respect that reflects the philosophy of the Sisters of Providence Home Services and the Sisters of Providence Mission.


Required qualifications for this position include:

  • High school diploma or equivalent

  • Educationalcourse work in medical terminology -or- equivalent knowledge acquired through on-the-job experience

  • 1-2 years of recent experience as a scheduler, Home Health Aide, unit secretary, or related experience in a clinical setting

  • Demonstrated outstanding customer service experience

  • Proficiency in the use of personal computer and multiple business software applications

  • In compliance with the Providence Health & Services - Oregon (OR) Human Resources policy #302 “Background Checks”, a criminal background check is required for this position, based on assigned duties

Preferred qualifications for this position include:

  • 2 yearsof college education

  • Experience in a Home Services agency

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: Oregon-Portland

Req ID: 184116