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Providence Senior Manager Elder - Prov Office Park in Portland, Oregon


Providence is calling a Senior Manager Elder at Home Operations - Pmg At Home (1.0 FTE, Days) to Providence Office Park Portland in Portland , OR. Anticipated work schedule will be 8:00am to 5:00pm Monday-Friday.

We are seeking a Senior Manager Elder at Home Operations - Pmg At Home that will be responsible for fostering advancement of clinical and non-clinical solutions throughout the Oregon region and the Providence Health Plan (PHP). This includes: providing consultation, public speaking, developing and executing services within the EAH program to advance the risk contract performance. Conducting, applying and disseminating data driven solutions based on national and regional best practice, financial direction, networking to develop internal and external partnerships across the integrated delivery system within Oregon and PSJH and overseeing EAH program managers, staff and team. Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

In this position you will have the following responsibilities:

  • Direct and oversee the Elder at Home business operations including policy development, staffing, budgeting, and payroll

  • Hire, train, guide, evaluate and provide leadership and direction for staff to support the day to day operations of scheduled services provided in home and 24/7 availability of appropriate unscheduled services provided in-home

  • Oversee and ensure effective training and development for Elder at Home Team

  • Provide regular relevant operational feedback to and from providers, managers, directors and staff involved with Elder at Home delivery so as to influence strategic and tactical modifications and changes in direction

  • Actively direct and support the effective and comprehensive implementation of the quality strategic plans for Elder at Home delivery and growth, and to improve healthcare outcomes for the Elder at Home cohort across the continuum of geriatric care

  • Partner with key MD leaders to maintain strong, collaborative relationships across the continuum of care

  • Direct and oversee the development and implementation of strategies to achieve performance targets including outreach and enrollment and quality care outcomes

  • Manage organizational performance and Elder at Home service provision in compliance with state, and federal regulatory requirements, and other organizations' requirements

  • Manage the overall operating and financial success of Elder at Home

  • Develop goals and annual operating budgets for Elder at Home and ensures Elder at Home delivery is operated within budget guidelines, meets stated objectives and performance targets

  • Develop and participate in budget/space/capital planning related to operating and capital budgets

  • Manage and direct the maintenance of information system requirements to support Elder at Home practice and integration/communication with PHP/PMG and others

  • Monitor and perform regular financial reviews on enrollment, productivity and care outcomes

  • Develop processes for effectively integrating rising Medicare Advantage members into Elder at Home service delivery in preparation for program growth

  • Periodically review and analyze the operations of Elder at Home to ensure and improve cost effective operations at all levels


Required qualifications for this position includes:

  • Master's Degree in Business Administration, Healthcare Administration

  • Seven (7) years of Progressive health care leadership experience that includes: Healthcare services development, delivery, and operations

  • Experience leading interdisciplinary care teams, and planning complex geriatric and long term care

  • Experience developing and executing successful strategic business plans

  • Experience supervising staff in a matrix structured organization

  • Experience with Project Management methodologies and software such as CAP, Work-Out and Lean

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Oregon-Portland

Req ID: 291791