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Providence Health & Services Regional Director, Ambulatory Operations in Portland, Oregon


Providence is calling a Regional Director of Ambulatory Operations in Portland, OR.

We are seeking a Regional Director of Ambulatory Operations who will provide strategic leadership, financial management and vision necessary for a highly diverse range of Ambulatory programs to ensure effective growth, financial strength and operational efficiency. This position is directly accountable for: Neurodiagnostics and Sleep Medicine program; the Workplace Health Services program; Outpatient Diabetes Services; Medical Weight Management, Health Education Services; Fitness Services, support for the Regional Retail Pharmacy program, and Ambulatory Product Management. In addition, it provides strategic leadership for growth of Ambulatory services in new Health Center development and Outreach Markets including joint venture development

In this position you will have the following responsibilities:

  • Provide direction and leadership for the development of short and long-term strategic initiatives for growth and cost-effective operations of accountable Ambulatory programs

  • Provide direction and leadership of Ambulatory Productivity Council to ensure program compliance with productivity targets and action plans.

  • In support of the Chief Executive for Ambulatory Services, participates in the development, implementation and monitoring of the strategic business plan of Ambulatory and product development.

  • Evaluate performance improvement opportunities and works with program leadership to direct tactical corrections

  • With the Chief Executive, establish success indicators and objectives consistent with PH&S Oregon Region objectives and develops operating budgets in accordance. Responsible for the development and tracking of the strategic and operational dashboards for Ambulatory Services. Work closely with Ambulatory programs to monitor progress and reprioritize as necessary.

  • Evaluate new growth opportunities for the operational programs including facility planning, technology and information system needs, and capital planning in accordance with regional policies and procedures, including Ambulatory growth into Outreach markets

  • Chair Health Center Campus Operations Council designed to create collaborative environment on the health center campuses. Act as liaison between all Providence, joint venture, and non-Providence tenants to enhance the delivery and coordination of clinical and non-clinical services on campus.

  • Coordinate integration efforts of all accountable regional Ambulatory programs to maximize existing clinical operations, create greater commonality across the state, utilize clinical expertise and resources to enhance all service lines, and to continually grow service lines around community need. Work closely with all key stakeholders across all divisions and entities

  • Work with managers, directors, and physicians to assist with development of annual quality plans for accountable programs.

  • Maintain strong collaborative relationship with employed physicians and medical directors to ensure achievement of common operating and strategic objectives. Monitor physician satisfaction on an annual basis.

  • Provide direction and support to leaders in the delivery of services, including recruiting and selection of key leaders, developing and growing the leaders and evaluating performance.

  • Continually enhance professional growth and leadership skills through system-based leadership programs, community opportunities, and self-study. Serve as a mentor for the management team's growth and development. Ensure continued development of management team around mission leadership.


Required qualification in this position include:

  • Bachelor's Degree

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Oregon-Portland

Req ID: 332482