Providence Health & Services Quality Improvement Project Manager in Portland, Oregon


Providence is calling a Quality Improvement Project Manager (1.0 FTE, Days) to Providence Office Park in Portland, OR.

In this position, you will:

  • Be responsible for managing completion of quality improvement projects within the Providence Medical Group (PMG) specifically related to development, validation, pilot, implementation and spread of new standards.

  • Manage all aspects of one or more projects as an advisor or leader, with direct accountability for project execution, to the executive sponsor or senior PMG leadership when needed.

  • Be responsible for planning the tasks associated with successful project completion, if acting as the leader, or working with a leader to help the team function more effectively.


Required qualifications for this position include:

  • Bachelor’s degree and 2 years of experience in project management, information technologies, quality improvement, change management, healthcare administration, or clinical field, -or-

  • Associate’s degree and 4 years of experience -or-

  • 6 years of experience

  • years of experience in healthcare, outpatient medical clinic setting

  • Experienced in Quality Assurance (QA)/testing of workflows

Preferred qualifications for this position include:

  • Certification in health care quality or project management

  • Experienced in QA/testing of workflows in an electronic medical record environment

  • Experience in drafting training materials including flow charts, job aids, and associated workflows documentation

  • Experience in developing and using Webinars as a vehicle for communication and training

About the department you will serve

The Strategic Management Services division supports the mission and vision of Providence Oregon by leading and/or assisting in the development of strategic plans, annual operating plans, business plans, market and environmental assessments, facilitating project management governance from the business-decision stage to final implementation and benefits gathering, deployment of effective process improvement and change management strategies and executes other strategic and ad hoc projects throughout the state of Oregon

Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Management - Non-Clinical

Location: Oregon-Portland

Req ID: 195189