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Providence Principal IS Program Manager PSJH in Portland, Oregon

Description:

Providence St. Joseph Health is calling a Principal IS Program Manager PSJH to our location in Renton, WA; Beaverton, OR; Redmond, WA; Irvine, CA or Portland, OR.

We are seeking a Principal IS Program Manager to be responsible for advising, consulting, and managing a number of complex projects under a common objective at PSJH under a single program (or across several programs). The Program Manager is assigned to programs with the highest complexity and broadest breadth - typically at the enterprse-level. While operating much more independently, this position works collaboratively with business/facility operational leadership, intake and governance teams, as well as IS groups required to deploy IS services and technology. The Principal Program Manager is the primary point of contact between business/facility executive leadership and the resource managers of all IS teams and is responsible for engaging executive leadership and communicating the progress of the program. This position will facilitate between executive leadership, resource managers of all IS teams, project management and consulting resources, and will be responsible for engaging executive leadership and communicating status of the program. The Principal Program Manager is accountable for working with and facilitating processes to accomplish complex program objectives, managing change and resolving issues that span across project teams and departments by planning, organizing, directing, and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction. This position relies on extensive experience and judgment to plan and accomplish goals on complex issues where analyses of situations or data requires an in-depth evaluation of variables.

To ensure the success of their program(s), Principal Program Managers work collaboratively with multiple members of the project team(s)- including directors in organizational development, IS operations, informatics, project intake, growth & expansion, healthcare intelligence, integration, applications, and IT infrastructure. The Principal Program Manager may oversee teams of up to 25-100 caregivers.

The Principal Program Manager ensures projects related to the program are planned and executed in a manner that supports the PSJH Mission, and supports integration and collaboration across the health system while meeting the organizational objectives.

In this position you will have the following responsibilities:

  • Be responsible for advising, consulting, and managing a number of complex projects under a common objective at PSJH under a single program (or across several programs) designed to support PSJH to achieve strategic goals and initiatives - including but not limited to - IS operations, informatics, project intake, growth & expansion, healthcare intelligence, integration, applications, and IT infrastructure.

  • Work collaboratively with business/facility operational leadership, intake and governance teams, as well as IS groups required to deploy IS services and technology. Typical programs assigned to a Principle Program Manager will span across several of these operational pillars and functional areas and will require collaboration and coordination with other programs.

Strategic:

  • Develop projects within a program in alignment with the organization’s strategic plans and objectives with little/no oversight from PPMO leadership

  • Influences decisions in partnership with program leadership in order to ensure work toward common objectives

  • Proactively informs and influences others in order to maintain the balance required between business needs; project partner strategy and standards; and financial requirements and budgets with little/no direction from PPMO leadership

  • Facilitates strategic planning with internal customers for deployment of information technologies and/or major services and products related to new growth and expansion efforts with little/no direction from PPMO leadership"

Management:

  • Proactively and independently manages client expectations for timelines and deliverables throughout the project/program lifecycle with little/no intervention from PPMO leadership

  • Develop and gain sponsor approval for project delivery dates.

  • Manage portfolio programs with very high complexity, strategic priority and/or visibility, system and/or regional priority - typically at an enterprise level

  • Engages and organizes the assignment of activities of multi-functional, large-scale teams, as well as the project estimates, task dependencies and schedule.

  • Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans with little/no direction from PPMO leadership

  • Proactively and independently develops, initiates and manages a communication plan, including regular program status reports

  • Manages stakeholders and multiple project teams in the context of a single or multiple program(s) with little/no intervention from PPMO leadership

  • Acts as a coach and mentor to others, especially (but not limited to) other project management staff, leaders, project leads, and customers

Operational:

  • Pro-actively and independently develops root cause analyses and process improvement plans.

  • Maintains all program artifacts and sets the standards for other program/project management resources on the program(s)

  • Prepares and delivers presentations to senior leadership, management and stakeholders with little/no support or intervention from PPMO leadership

  • Other duties as assigned.

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree OR equivalent education/experience.

  • 8-10 years Information Services/Information Technology and/or Healthcare Industry experience

  • 8-10 years in the project / program management field

  • 1-3 relevant PPMO portfolio experience (eg. EMR, Business Applications, M&A, Infrastructure, etc.)

Preferred qualifications for this position include:

  • Master's Degree

  • 3-5 years experience in resource management

  • PMP (Project Management Professional) upon hire

  • PgMP (Program Management Professional) upon hire

  • Six Sigma upon hire

  • LEAN upon hire

  • CQIA (Quality Improvement Associate)upon hire

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: IT Project/Program Management

Location: Washington-Renton

Other Location(s): Oregon-Portland, Oregon-Beaverton, Washington-Redmond

Req ID: 276753

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