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Providence Health & Services Food, Nutrition, Lead - Cafeteria in Portland, Oregon


Providence is calling a Food, Nutrition, Lead - Cafeteria (1.0 FTE, Rotating/Variable) to Providence Saint Vincent Medical Center in Portland , OR

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Food, Nutrition, Lead - Cafeteria that will lead assist department supervisors by ensuring that Food Service staff are providing a high level of customer service for patients, family members, volunteers, physicians and staff. Must have comprehensive knowledge of, and be compliant with, specified regulatory requirements, and food safety and sanitation regulations for food service in a health care environment. Assists in monitoring the cleanliness and sanitation of area(s) of responsibility. Adhere to County/State Health department, hospital, and department standards, policies and procedures at all times. This lead position trains, coaches and communicates professionally and objectively in order to motivate and lead the team. Leads perform all duties in a manner which promotes and encourages a productive team environment.

Patient Dining Lead: Position responsibilities include leading the ambassador team to ensure patients receive high quality patient dining service that includes following diet orders, allowing for patient preferences, and ensuring excellent service to our patients. The lead acts as a liaison between nursing, ambassadors and patient dining management. This position requires excellent knowledge and experience of diet order and restriction, excellent customer service and time management. Assists in assigning work responsibilities to the ambassador team making daily decisions regarding work flow. Position responsibilities require excellent knowledge of food presentation and food handling processes to achieve high quality standards.

Production and Retail Lead: Position responsibilities require excellent knowledge and experience of all components of food preparation, production, cooking, presentation and food handling processes using a multitude of kitchen equipment to achieve high quality standards. This includes experience in batch cooking, line cooking, catering standards, presentation and service of hot and cold foods. Requires the ability to follow standardized recipes and prepare high quality patient dining and retail products using proper safe food handling procedures. Ensures staff is following department recipes for consistency and recipe adherence, monitors the overall quality and appearance of produced food items. Assists in assigning work responsibilities to the production and retail teams and making daily decisions regarding production and line service. Assists with forecasting, ordering, reviewing daily recipes and quantities.

In this position you will have the following responsibilities:

  • Oversee the production process of hot and/or cold foods including the prep and cooking processes, ensuring quality and consistency even when producing in large quantities

  • Be responsible for the production of entrées, starches, vegetables, soups, sauces, sandwiches, specialty features and salads on a daily basis from a retail cycle, catering and patient dining menu

  • Monitor recipe compliance and adherence by other team members

  • Adjust recipes and changes in computer system as necessary

  • Assist and oversees the production process, using a variety of different preparation techniques and equipment

  • Train and direct production staff as appropriate

  • Monitor and trouble shoots ordering, inventory/product, production and equipment issues

  • Monitor and oversees to ensure all food in the area of responsibility are organized, properly stocked, labeled, dated and stored in the appropriate and designated areas

  • Ensure food is stored at proper temperatures and is rotated as per department standards and FIFO principles

  • Be responsible for ensuring areas of responsibility are cleaned, sanitized, and restocked. Monitors monitor the serving stations and the refrigeration equipment on line and in the kitchen to ensure these areas are sanitized and in good working order. This includes all appropriate storage areas


Required qualifications for this position includes:

  • Oregon Department of Human Services Food Handlers Card prior to first day of work

  • Experience working successfully in a team environment to accomplish common goals

  • Two (2) years of Experience using food production software (i.e. Computrition), process orders essential for food operations, print necessary reports and update recipes in the data base

  • Three (3) years of Production and Retail Leads: Experience working in a high volume, full service restaurant or institutional food service facility

Preferred qualifications for this position include:

  • ServSafe Certificate

  • Must be ServSafe certified within one (1) year of hire

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Food Service Attendant

Location: Oregon-Portland

Req ID: 314968