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Providence Director Technology Analytics PSJH in Portland, Oregon


Providence St. Joseph Health is calling a Director Technology Analytics to our location in Portland, OR.

We are seeking a Director Technology Analytics who will provide on-going management of the technology and analytics department of Provider Solutions Development. The scope of this work includes creation, management and delivery of key strategies and operating commitments that measure the company's plans and objectives and manages the company’s interface with our parent company's (system) Information Technology, Human Resources and Talent Acquisition departments. Drives towards operational optimization by improving the core systems, processes and policies – specifically, development of key indicators, reporting and analytics, information flow and strategic planning. As part of the organizations’s senior management team, this position will be responsible for the management of the Technology & Analytics department budget and will hold collective responsibility to supporting overall management of the company budget.

In this position you will have the following responsibilities:

• You will lead a nimble technology reporting team managing a variety of programs and projects; inspiring them to deliver excellence.

• You will help set our strategic roadmaps for technology (ATS (applicant tracking system) CRM (customer relationship management) other initiatives and tools to take our business to the next level streamline user experience.

• You will help us find implement learning tools, technologies assessments to make sure we are always innovating how we get things done.

• You will work on new challenging projects like launching new automated technology enhancements process improving and optimizations partnering on user training programs.

• You will drive the successful delivery of our systems roadmap to support our vision; including project management, development and implementation of new or redesigned systems.

• You will partner with our team to use your background with some of our current systems and tools like Azure Cloud, SQL, Python, CRM systems (Avature, Salesforce), Microsoft Office Products, Microsoft Power BI and others

• You will lead the team in reporting, data visualization, analysis, predictive analytics more.

In this position you will:

  • Partner with with leadership team to collaboratively create and manage operating plans and operational logistics that hold teams accountable. Ensure that success measures are being tracked and met.Continually evaluate technology and analytics tools to ensure the team and organization has the most efficient and effective resource at their disposal. Improve technology/system processes, workflows and policies in support of best practices and organizational goals. Monitor and communicate adherence to processes and procedures. Implement solutions across multiple regions, utilizing tools to create robust reporting packages through monthly and yearly analysis. Manage analysts and technologists who report up through the team.

  • Develop and monitor key indicators of workflow and performance within the physician/provider recruitment operations to assist Recruitment Directors with accountability tools. Initiate and supervise gathering of key operational data as needed in order to improve workflow efficiency and data sharing, including assessment of data value and acquisition of new data and resources. Development of strategic plans for technology and analytics activity. Design, implement and manage these operational plans.


Required qualifications for this position includes:

  • Bachelor's Degree in computer science or equivalent education/experience.

  • 5 years experience CRM application administration, configuration and development work requiring the skills of a full-stack developer (IE: Salesforce, Ultipo, Avature, Taleo or relevant experience in others)

  • 3 years experience in progressively responsible roles with demonstrated software and/or database development work leading a team of 3-5 developers.

  • 3 years leadership ability to develop and lead teams, identify objectives, make recommendations/decisions and achieve results in a fast-paced environment, with a balance of meeting customer service expectations.

Preferred qualifi cations for this position includes:

  • 3 years experience in creating business intelligence, reporting and analytics (SQL Microsoft Power BI) solutions for customers and/or business partners.

  • 2 years development of a web-based application either as a project lead or full-stack developer with responsibility in developing database infrastructure for application.

About the ministry you will serve:

Provider Solutions Development ("PS D") is the national market leader for best-in-class provider recruitment services. PS D helps create healthier communities by partnering strategically with like-minded health care organizations to deliver exceptional provider recruitment consultative services steeped in innovation, collaboration setting national best practices.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Oregon-Portland

Req ID: 280018