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Providence Clinical Informatics (CI) Education Specialist (Epic Principal Trainer - Rehab Therapies) in Portland, Oregon


Providence St. Joseph Health is calling a Clinical Informatics (CI) Education Specialist (Epic Principal Trainer - Rehab Therapies) to any of our locations in Portland OR, Beaverton OR, Seattle WA, Renton WA, Everett WA, Olympia WA, Spokane WA, Richland WA, Missoula MT, Anchorage AK, Burbank CA, Anaheim CA, Torrance CA,Santa Rosa CA or Lubbock TX.

We are seeking an experienced Epic Principled Trainer for the Inpatient and Outpatient Rehab Therapies roles at PSJH. The Clinical Informatics (CI) Education Specialist to serve as a positive, progressive learning and development informatics professional focused on supporting PSJH CI education goals for EHR and other information systems deployment, sustainment, adoption, and optimization activities. Collaborating with other CI team members, system analysts, and stakeholders, the CI Education Specialist is responsible for the development of materials and learning packages with attention to adult learning principles, instructional design best practices, content efficiency and user self-sufficiency. Using established PSJH CI instructional design models and format standards, the CI Education Specialist will design, create, maintain, and optimize information systems education curriculum and adoption materials, including multimedia deliverables, to support in-person and virtual instructor-led training, self-paced online learning, and other system adoption initiatives for the entire PSJH organization, its affiliates and Community Connect customers. Responsibilities also include the support of technical training environments needed for education delivery, support of the PSJH CI Epic Credential Training Program and participating in deployment go-lives. As an informatics professional, the CI Education Specialist also participates in system and workflow design and optimization.

In this position you will have the following responsibilities:

  • Collaborates with other Clinical Informatics (CI) team members, business informatics, system analysts, and stakeholders to support informatics education, adoption, and communication efforts for business and clinical information systems and technologies deployment, sustainment, and optimization.

  • Serves as the change communication and education subject matter expert in project teams.

  • Leads curriculum design and review efforts providing expert guidance to support effective and relevant learning objectives and content.

  • Trains, mentors, and communicates with PSJH Affiliates, Community Connect, and PSJH Epic Credential Trainers.

  • Designs, writes, and creates curriculum and adoption materials, including multimedia deliverables, to support in-person and virtual instructor-led training, self-paced online learning, and other system adoption initiatives for a variety of audiences as assigned.

  • Incorporates instructional design best practice and adult learning theory to address a target audience’s learning needs.

  • Authors content that is flexible, relevent, and supports end user self-sufficiency using established PSJH CI design models, formatting, publishing, and content management standards.

  • Designs for and develops online video and interactive training materials using eLearning authoring software as assigned to support achievement of learning objectives identified as appropriate for audience learning needs

  • Develops, builds, and maintains training scenarios (e.g., patient build and practice users) in system training environments, including build documentation and supportive user references. Trouble-shoots issues related to scenarios and system training environments.

  • Participates in CI team content quality review processes and edits education deliverables to support consistency and adherence to CI education standards and style guidelines.

  • Develops and analyzes assessments, evaluations, and other feedback mechanisms to determine effectiveness of education deliverables and delivery, providing recommendations for and/or instituting improvements in accordance with best practice and adult learning theory to achieve education goals.

  • Manages assigned content and monitors for currency. Updates content based on system or process changes in a timely manner following CI education standard processes.

  • Guides education materials distribution via the PSJH LMS and other CI standard tools.

  • Supports role mapping and training logistical planning for large deployments.

  • Develops communication related to education efforts for deployments, upgrades, optimizations and other system changes as assigned.

  • Manages education team projects and leads committees as assigned.

  • Participates in other Cl activities, such as system and workflow design and optimization, training, go-live support, and other activities as assigned.


Required qualifications for this position include:

  • Bachelor's Degree in Education, Instructional Design, Adult Learning, Organizational Development, Informatics, healthcare or equivalent education/experience.

  • 4 years of experience in roles focused on designing and writing education and training materials and/or delivering training.

  • Epic certification in one or more Epic modules as assigned. Certification to be initiated as directed and completed within 6 months upon completion of Epic training.

  • Other required system application certifications to complete assigned work as assigned.

Preferred qualifications for this position include:

  • Coursework/Training in Healthcare related field or equivalent education/experience.

  • 5 years of experience in a position working with and/or supporting business and/or clinical information systems within a healthcare setting with a preference for training delivery experience.

  • Experience supporting working in a multi-site healthcare organization.

  • Experience in a position working with Epic.

  • Education or Instructional Design related certification within 5 years of hire.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Oregon-Portland

Req ID: 280043