Providence Health & Services Process Improvement Consultant in Polson, Montana


Providence is calling a Process Improvement Consultant (1.0 FTE, Day Shift) to Providence St. Joseph Medical Center in Polson, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position youwill:

  • Partner with managers and employees tofacilitate, create and implement process and systems improvement (LeanHealthcare).

  • Assist in developing measurement toolsto determine efficacy.

  • Facilitate, train and advise othersregarding process and systems improvement.

  • Develop appropriate trainingmaterials.


Required qualifications for this position include:

  • Bachelor’s degree inrelevant field

  • Five years in aposition directly applying lean techniques and quality problem solvingtechniques

  • Experience developingand delivering educational materials in a group setting

  • Demonstrated ability tocommunicate both orally and in writing

  • Strong computer skills withexperience in Microsoft Word, Excel, and PowerPoint

Preferred qualifications for this position include:

  • Experience in a health careenvironment

  • Past experience in Lean, Six-Sigma, orQuality Engineering

  • Understanding of both clinical andnon-clinical activities and processes within a healthcare setting

Aboutthe department you will serve.


St. Joseph Medical Center is a 22-bed critical access hospital in beautiful

northwest Montana employing nearly 250 employees, including physicians. With

expanding services, building renovations and outstanding technology, our

community hospital is the heart of medical care in Polson, Montana and the

large, sparsely populated surrounding area. We have close ties to Providence

St. Patrick Hospital and Health Sciences Center, Providence's tertiary center

located 66 miles away in Missoula.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Operational Excellence / Lean / Black Belt

Location: Montana-Polson

Req ID: 184984