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Providence Health & Services Medical Assistant III *FT Days* in Pacific Palisades, California


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Providence is calling a Medical Assistant III - Pjnf Smfp Fam Med Palisades (Full-Time/Day Shift) at Providence Saint Johns Medical Foundation in Pacific Palisades, CA.

We are seeking a Medical Assistant III - Pjnf Smfp Fam Med Palisades who will work under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA III is capable of performing all aspects of the MA I and MA II roles. Additionally, the MA III proactively takes initiative and serves as an informal leader with additional responsibilities related to clinic/location. MA III serves as an ambassador, change agent, quality champion, and mentor/resource to Medical Assistants by providing support, guidance, and training as needed.

In this position you will have the following responsibilities:

  • Perform all duties and passed competency testing/evaluation as required for a Medical Assistant I and Medical Assistant II.

  • Operate as a fully competent MA performing all job functions timely, efficiently and effectively utilizing knowledge of medical assistant training and skills.

  • Deliver upon the service expectations of both patients and fellow team members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected.

  • Perform and assist with front and back office duties and coverage required to support patient care.

  • As appropriate, has validated competencies in high-risk and/or advanced procedures needing specialized expertise.

  • Demonstrate a willingness through ongoing participation and ability to take on a larger scope of responsibility, such as, clinic projects, involvement in system work, and/or councils or committees. A minimum of 3 of the following responsibilities is required:

  • Preceptor (including, but not limited to):

  • Completion of preceptor training;

  • Precept new graduates in the art and science of being a medical assistant or precept in an intensive clinical orientation;

  • Review of appropriate competency checklists and monitor completion of specific areas;

  • Help clinical staff with training needs and identify learning opportunities with a review of pertinent policy and procedures, observation skills, etc.

  • Own-It Program Champion

  • Caring Reliably Champion

  • EPIC Super-User

  • Culture/Engagement Champion

  • Change Agent/Ambassador for the organization

  • Quality/Safety Officer

  • Vaccine Coordinator

  • Scribe (certification through accredited program required)

  • Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline.

  • Consistently meet skill based competency expectations established for the organization and shows a commitment to education and/or certification consistent with level and area of practice.


Required qualification in this position includes:

  • Graduate of accredited school for medical assistants or an equivalent combination of coursework, experience/training to qualify to sit for the CA State or National Certification exam

  • Effective 7/1/2021, all newly hired MA’s are required to have a current California state MA certification or National certification/registration by AMCA, AAMA, AMT, NHA, NCCT, or NAHP as a Medical Assistant

  • Existing caregivers in the MA role as of 7/1/2021, will have 12 months to obtain their California state or National MA certification as listed above

  • Current American Heart Association - Basic Life Support (AHA - BLS)

  • Two (2) years medical assisting experience in a clinic setting

  • Two (2) years experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

  • Six (6) months Working experience in a PSJH clinic within the last three (3) years

  • Flexibility is a must; to meet the changing needs of the patients and the various clinics

  • Able to treat people with respect under all circumstances, instill trust in others while upholding the values of the organization

  • Able to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, families, and visitors. Demonstrated PC skills (ex: MS Office and EMR use)

  • Able to concentrate and pay close attention to detail

  • Demonstrate awareness of current state, federal, and local laws relating to role and patient care

  • Serve as a resource & role model for all applicable quality infection control and safety standards

  • Serve as a resource and reinforces principles and practices governing MA role and the ability to apply them effectively

  • Perform delegated work independently with minimal supervision

  • Possess advanced knowledge of vaccinations, medications, their use, to include brand and generic names related to the clinic/location supported

  • Able to proactively analyze, problem solve, and prioritize multiple tasks under pressure for themselves and their team

  • Able to develop and maintain effective working relationships with peers, practitioners and other caregivers

  • Able to use logic and reasoning to identify strength and weaknesses or alternative solutions, draw conclusions and identify appropriate approaches to problems

  • Excellent collaboration and team building skills to support staff development and training, as well as daily support needs

Preferred qualifications for this position include:

  • Active CA State MA certification or active national certification/registration by AMCA, AAMA, AMT, NHA, NCCT, or NAHP as a Medical Assistant.

About the hospital you will serve.

Providence Health & Services is further developing its physician integration strategy. As part of this growth, Providence Saint John’s Medical Foundation came into flourishing. Saint John’s Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Medical Assistant

Location: California-Pacific Palisades

Req ID: 329289