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Providence Health & Services Supervisor Onsite Access - Patient Registration in Olympia, Washington


Providence is calling a Supervisor On-Site Access (1.0 FTE, Day Shift) to work in our Patient Registration Department at Providence St. Peter Hospital in Olympia, Washington.

The Access Supervisor oversees the acquisition of information and data entry functions relating to admission/registration processes; oversees scheduling, training, and education functions for the Access Department. This position oversees the day to day operations of the admitting department.

In this position you will:

  • Manages and directs the acquisition of information and data entry functions

  • Ensures patient encounters have all required documents to support complete and accurate account information required for billing and medical records, supporting clean claim goals, set by the Washington Region Revenue Cycle.

  • Performs Quality Assurance (QA) audits on a routine basis to ensure that policies and procedures are achieving expected outcomes and report quarterly to management.

  • Contributes to developing and maintaining departmental customer satisfaction program in accordance with organizational guidelines which exceed guests, family, patient and physician expectations.

  • Contributes to developing and maintaining departmental quality management program in accordance with organizational guidelines which exceed community standards, including compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.

  • Assists with the development of a departmental strategic Plan complying with organizational guidelines which identifies objectives for increasing market share and volumes.

  • Actively participates in developing annual departmental budgets, which will include appropriate volume and revenue projections and reflect the most cost-effective means of delivering services to achieve specified quality levels.


Required qualifications for this position include:

  • Three (3) years Admitting, Financial Counseling, Health Information Management or hospital related experience.

  • One (1) year lead or supervisory experience.

Preferred qualifications for this position include:

  • Associate's Degree Business Administration or related field.

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Washington-Olympia

Req ID: 267289