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Providence Program Assistant - Utilization Review in Olympia, Washington


Providence is calling a Care Management Program Assistant (1.0 FTE, Day Shift) to Providence St. Peter Hospital in Olympia, WA.

The Program/ Project Assistants is responsible for day-to-day support of PSPH’s appeal process of insurance denials and performs a variety of specialized clerical duties in support of administrative operations of departmental programs or projects. Duties focus on assisting the Director and clinical staff with project support duties, such as tracking expenditures and program information; producing statistical and summary reports; reviewing and monitoring claim accounts, developing written materials and answering correspondence.

In this position you will:

  • Coordinates clerical aspects of departmental functions as required. Serves as initial point of contact on behalf of department. Accepts and communicates messages from community agencies, facilities, and the public

  • Performs word processing; composes correspondence, reports, forms, and other documents. Uses personal computer, copiers, fax, and other office equipment.

  • Performs administrative detail work on special projects or programs requiring specialized knowledge of the programs.

  • Performs planning and coordinating activities such as scheduling meetings and events, preparing materials and presentations for meetings and events


Required qualifications for this position include:

  • Associate's Degree or Additional clerical experience

  • Driver’s abstract indicating a valid Washington State Drivers license in good standing.

  • One (1) year clerical experience

  • Computer spreadsheet or database skills and proficiency in reading and writing English are required. Strong communication skill with external and internal customers. Ability to remain organized within tight timelines

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Coordination (Non-Clinical)

Location: Washington-Olympia

Req ID: 273569