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Providence Health & Services Admitting Representative - Patient Registration in Olympia, Washington


Providence is calling an Admitting Representative (Per diem, Variable Shift) to Providence St. Peter Hospital in Olympia, Washington.

The Admitting Representative to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Provides assistance, directions, and instructions to visitors, patients and the general public regarding hospital/patient information.

In this position you will:

  • Create a consistent and exceptional patient experience throughout the patient interview process

  • Provide superior customer service to all customers accurately and timely in a positive manner. Demonstrates ability to multitask and prioritize with frequent interruptions. Provides accurate patient information

  • Demonstrate exceptional problem solving skills. Courteously answers department telephone identifies facility and department

  • Effectively utilizes all information tools and resources maintained by the department

  • Assess patient ability to complete the admission process prior to receiving services or going to their hospital rooms. In some instances, may require bedside registration


Required qualifications for this position include:

  • One (1) year experience in customer service or healthcare registration

  • A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment

Preferred qualifications for this position include:

  • High School Diploma or GED equivalent

  • Some college level course work, particularly in Medical Terminology or Medical Assistance coursework

  • National Certification of Certified Healthcare Acccess Associate (CHAA)

  • Previous Admitting Representative and third party payor experience

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Patient Services

Location: Washington-Olympia

Req ID: 268101