Providence Health & Services Patient Services Representative in Missoula, Montana
Providence is calling a Patient Services Representative (Grant Creek Family Practice Clinic, Day Shift, 1 FTE) to Providence Medical Group Montana in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.
$2,000 Sign-On Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.
Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
In this position you will:
Answer all incoming departmental calls promptly and responds according to hospital policy
Apply patient armband according to hospital policy
Communicate with the next shift about the status of work in progress
Consistently ask for and obtains current insurance and subscriber information; accurately interprets and assigns correct insurance and subscriber data, in the correct format
Consistently ask for patient’s legal name, date of birth and social security number; accurate medical record number and account number retrieval and assignment; consistently enters all data according to Epic standards
Consistently document and comment on the patient account regarding discussion with the patient, insurance verification and benefits, special information provided to the patient, etc.
Consistently obtain signature on “Agreement to Pay” forms or documents per established procedures
Required qualifications for this position includes:
One (1) year experience in a healthcare related field, specifically patient access, insurance eligibility verification/authorization, billing/electronic claims submission, or collection of accounts receivable
Computer and/or data entry experience
Demonstrated application of hospitality skills in any service field
Preferred qualifications for this position includes:
Previous hospital admitting experience
Any equivalent combination of education and experience that provides the employee with the knowledge, skills, and ability to perform the work will be considered
About the clinic you will serve.
Providence Medical Group includes over 30 primary care, specialty clinics and healthcare groups throughout western Montana focused on treating patients at all stages of their lives. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 323912