Providence Health & Services Epic Applications Analyst – Healthy Planet in Missoula, Montana
Providence St. Joseph Health is calling an Epic Applications Analyst - Healthy Planet to one of the following locations: Portland OR, Beaverton OR, Seattle WA, Renton WA, Everett WA, Olympia WA, Spokane WA, Richland WA, Missoula MT, Anchorage AK, Burbank CA, Anaheim CA or Torrance CA.
We are seeking an Epic Applications Analyst to make full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems. Manage small and moderately complex projects, establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes. Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff. Initiate course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization.
In this position you will have the following responsibilities:
Work collaboratively with clients to determine information and data requirements. Evaluate and report on a variety of topics, sometimes complex in nature.
Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary.
Work with internal teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs.
Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.
Applies standards, concepts and theories related to technical discipline to provide solutions to moderate to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.
Prepares documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders.
Required qualifications for this position include:
Bachelor’s Degree in Computer Science, Business Management, Information Services or an equivalent combination of education, skills and relevant experience Or equivalend educ/experience.
4 years Industry related experience
Competent in supporting the technical, operational and application needs of appropriate moderately complex applications or subcomponents of a highly complex application.
Ability to train team members in information collection and troubleshooting root cause of application failures.
Knowledgeable of application architecture with basic skills in technical documentation of application system installations and moderately complex system flows.
Ability to develop test plans for appropriate moderately to highly complex applications.
In-depth knowledgeable of database configurations, complex queries and elements.
Demonstrated ability to pro-actively identify ways to enhance or improve programs, processes and systems.
Proficient in Microsoft office products
Able to lead small to medium internal project work with moderate complexity and moderate risk.
Demonstrated ability to network collaboratively with line managers and supervisors, as well as high level individual contributors.
Able to independently prioritize work assignments, meet deadlines and manage multiple priorities.
Skilled communicator, both oral and written. Skilled in working collaboratively, courteously and tactfully with difficult situations and/or people to recognize issues and solve problems. Able to adapt communication style to the needs of others, especially in difficult situations.
Able to respect confidentiality of all information, especially related to patients, medical staff and employees.
Able to set challenging objectives and works against self-defined standards of excellence to continually improve personal performance.
Applicable Epic Certification required within 3 months of last class required for certification.
Certifications must be kept up to date.
Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license.
Preferred qualifications for this position include:
3 years Healthcare IS experience
Previous Epic experience
Any certifications relating to software applications, technology infrastructure and or clinical specializations.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Clinical)
Other Location(s): California-Burbank, Oregon-Portland, Oregon-Beaverton, Washington-Spokane, Washington-Everett, Washington-Renton, Montana-Missoula, Washington-Seattle, Alaska-Anchorage, California-Anaheim, California-Torrance, Washington-Olympia
Req ID: 221392