Providence Health & Services Director Quality, Safety, and Infection Prevention in Missoula, Montana


Providence is calling a Director Quality, Safety, and Infection Prevention to Providence St. Patrick Hospital in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Provide strategic leadership and is accountable and responsible for collaboratively leading, coordinating, developing, and supporting system and organizational clinical improvement activities. This includes: Quality, Safety/HRO, and Infection Prevention.

  • Have a matrix reporting relationship with the WMSA Physician Executives (Acute and Ambulatory).

  • Lead High Performance Work Groups: Gains the trust of work groups by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support. Provides timely guidance and feedback to help work groups improve their performance results. Builds a cohesive, high-performing work group by clarifying accountabilities, involving the group in decisions, and providing resources. Sets high standards and accountability for continuous improvement in work group performance. Inspires high levels of group performance by communicating and modeling the organization’s Mission and Values.

  • Manage Strategy: Establishes plans to execute organizational strategy by prioritizing and assigning tasks, resources, and accountabilities. Makes customers’ needs the primary focus when executing strategy. Analyzes information, generates alternatives, and commits to daily decisions that are consistent with the organization’s strategies. Analyzes healthcare-related statistical data and performs continuous data monitoring and reporting. Prepares graphs, tables, charts , diagrams , storyboard/Power Point presentations and reports from various data sources to describe and summarize clinical outcomes, patient satisfaction and cost/utilization data and other measures of similar importance in support of the operating entities within the region.

  • Align Work Group with New or Evolving Organizational Paradigms: Encourages the acceptance and execution of the organization’s vision. Influences others to commit to action that organizational vision. Establishes performance objectives, tracks and evaluates performance to align behavior with the organization’s vision. Communicates and models the organizational vision in a way that motivates others to take action toward that vision. Performs data management and data analysis required for Quality Indicator reporting to various internal and external entities.


Required qualifications for this position include :

  • Master's Degree in Business Administration, Health Administration or other related field

  • Bachelor's degree in Nursing or other clinical background

  • Current licensure as Registered Nurse in the state of Montana required if applicable to degree

  • 5 years of progressively responsible experience related to their areas of responsibility, including at least 3 years of management experience

  • 3 years of experience in healthcare, hospital, medical group, managed care, and/or health plan management

Preferred qualifications for this position include:

  • Certification in Healthcare Quality (CPHQ)

  • 4 years of prior clinical nursing management, customer relations and/or patient outcomes experience

  • 3 years of RN experience or other clinical background, clinical quality experience, clinical informatics a plus, Clinical effectiveness training.

About the hospital you will serve.

Providence St. Patrick Hospital in Missoula, Montana has more than 250 licensed beds and serves patients from 17 counties. We have been recognized as a Thomson Reuters Top 100 Hospital, have achieved Magnet status granted by the ANCC, and have earned the Premier Award for Quality award repeatedly, as well as received numerous other awards. Missoula is halfway between Yellowstone and Glacier National Park. It is a university city of 65,000, surrounded by big sky, scenic mountains, forests and renowned rivers.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Director / Executive

Location: Montana-Missoula

Req ID: 195616