Job Information

St. Joseph Health / Covenant Health Pharmacy Clinical Manager - Pharmacy *Up to $10,000 Hiring Bonus* in Mission Viejo, California

We are looking for a Pharmacy Clinical Manager for the Pharmacy Department at Mission Hospital Regional Medical Center.

Location: Mission Viejo, CA

Work Schedule: Full time - 80 Biweekly Hours

Shift: 8-hour, Days

Job Summary:

General responsibilities include representing their region and/or ministry on system, regional, and local committees, organizing and coordinating safe, appropriate, cost-effective medication therapy, supporting the development, well-being, and education for pharmacy and non-pharmacy staff, meeting operational, productivity, and financial objectives, coordinating investigational drug services, promoting medication safety through surveillance and education of pharmacy and non-pharmacy staff, assists in budgeting, interacting with human resources and talent development, succession planning, and developing relationships with other leaders and caregivers at their ministry. Clinical responsibilities may include medication formulary management, order-set standardization, advancement of clinical pharmacy activities, coordinating pharmacy's involvement as part of the multidisciplinary teams, and reducing clinical variation. Operational responsibilities may include ensuring regulatory compliance, scheduling, implementing new technologies and processes, optimizing purchasing and inventory, and coordinate onboarding and continuing education for staff and non-pharmacy departments. The manager may serve as the Pharmacist-in-Charge (PIC) of one or more pharmacies and will be responsible in maintaining that the related pharmacy and its personnel are compliant with current laws and regulations through education and policy development. The caregiver will perform all of these necessary duties in a manner consistent with and supportive of the Mission and Values of Providence St. Joseph Health.

Essential Functions:

  • Ensures that PSJH mission and core values are at the forefront of all activities. Promotes a safe environment of care and complies with all safety regulations through employee orientation, ongoing training, policy development, and appropriate documentation. Provides leadership for the designated team to promote and maintain high employee morale, engagement, and commitment to the organization during times of both stability and great change in healthcare. Helps support unity and change management through clear communication and performance.

  • In collaboration with regional pharmacy and executive leadership, implements strategic plans and optimizes clinical and operational efficiency of pharmaceutical care services. Collaborates with regional pharmacy leaders, pharmacy staff, the medical staffs, nursing departments and leadership, quality assurance departments, administration, and other departments to identify and develop patient-oriented pharmaceutical care services and clinical pharmacy programs designed to improve safety, quality of care, efficiency, and promote cost savings. Serves as a role model for their staff through their attitude, behavior, and physical presence.

  • Participates as a representative for their ministry and the (TBD) region on system and/or regional councils/workgroup for pharmacy and other disciplines (if applicable). Collects the opinions of the region as necessary to appropriately represent them on said councils/workgroup. Communicates to regional leaders and caregivers decisions made by the councils/workgroups. Assist in implementing system and regional initiatives. Considers the impact of decisions on the overall function and quality of care provided by the ministry, the region, and the system. Will represent the pharmacy department on regional and or local ministry councils/workgroups.

  • Provides financial stewardship for the pharmacy through developing and complying with the annual budget, maintaining an appropriate inventory in light of increasing drug costs and drug shortages, monitoring drug usage to reduce cost and maintain compliance with system initiatives and contracts, and optimizing staffing levels to meet appropriate benchmarks without compromising patient safety and quality of care. Ensures that equipment and facilities are maintained through capital and operational expenditures.

  • Collaborates with the Patient Safety and Medication Safety and other teams to develop strategies for safe medication use that minimizes the potential for medication misadventure. Oversees the tracking, evaluation, and reporting of adverse drug events (medication errors and adverse drug reactions) within their ministry. Ensures compliance with the Joint Commission Medication Management Standards and National Patient Safety Goals related to Medication use. Shares issues and solutions with other leaders in the region and system.

  • May serve as the PIC for one or more pharmacies. The manager is accountable to maintain compliance with appropriate laws and regulations through collaboration with system pharmacy, medical staff, pharmacy staff, nursing staff, quality assurance, and other departments. Those regulatory bodies include, but are not limited to, The Joint Commission, CMS, Board of Pharmacy, the DEA, State Dept. of Health, HRSA, and FDA. Compliance is maintained through audits, education, and policy implementation.

  • Oversees and collaborates with system pharmacy, medical staff, pharmacy staff, quality assurance, nursing staffs and other departments to evaluate the quality of pharmaceutical care services. Helps ensure compliance with Clinical Quality Indicators including CMS Measures and The Joint Commission Medication Management Standards. Establishes and maintains pharmacy policies, procedures, requirements and standards in accordance with federal and state laws and standards of practice.

  • Manages all aspects of daily pharmacy operations including but not limited to staffing, scheduling, purchasing, inventory management, medication procurement & distribution, medication safety, quality management, pharmacy information technology, and budgetary compliance. Provides necessary initial and ongoing training for caregivers so they can meet the operational goals of the department. Collaborate and coordinate the investigational drug services.

  • Assists Human Resources (HR) in easing the caregiver's way by orientating and training the pharmacy staff, annually evaluating their performance, and communicating issues with HR or the respective HR business partner. Promotes an environment of diversity, justice, accountability, and compliance with employment laws, contractual agreements, and employment polices and procedures. Works closely with frontline caregivers and leadership to ensure caregiver engagement and satisfaction. Works on the development and implementation of a succession plan for the ministry.

  • Provides planning, staffing, coordination, and supervision of clinical pharmacy activities. Implements clinical protocols, guidelines, and strong operational processes to provide safe, high quality care while reducing drug spend, waste, and clinical variation. Coordinates pharmacy's involvement in clinical rounds and participation on multidisciplinary teams where applicable. When applicable, assist or serve as the Residency Program Director and provide residents with an exceptional learning experience. Works with local education programs and pharmacy schools to promote the development of the pharmacy profession.

  • Performs any other related duties as requested by the EVP/Chief Executive, [TBD] Region, Chief Executive Officer and/or Chief Operating Officer, or other regional or system pharmacy leaders.


  • Personal values and ethics which are consistent with those of Providence St. Joseph Health.

  • Understanding of pharmacy operations of pharmacy services

  • Demonstrated skills in clear communication, team building, problem solving, sound decision-making, innovation and effective change management

  • Demonstrated abilities to develop and implement contemporary clinical and operational pharmacy services

  • Current knowledge of regulatory and accreditation standards

  • Thorough understanding of the 340B program requirements (where applicable)

Minimum Position Requirements:

Education: Bachelor's Degree in Accredited College of Pharmacy


  • 2 years Pharmacy experience in applicable area.

  • 1 year Management experience


  • Current California license as a Registered Pharmacist.

  • Current American Heart Association BLS Health Care Provider CPR card.

Preferred Position Qualifications:

Education: PharmD in Pharmacy

Experience: 3 years experience working in a medical office.

Apply Today! Applicants that meet qualifications will receive a text message with additional questions from our Modern Hire system.

At Mission Hospital with locations in Mission Viejo and Laguna Beach, CA our core values of Compassion, Dignity, Justice, Excellence and Integrity translate into an environment where the welfare of our patients always comes before the bottom line. As a member of Providence Health System, we serve all of south Orange County.

Mission Hospital Mission Viejo is a Level II Trauma Center and is the area's designated regional trauma center. We have Centers of Excellence in heart, maternity, trauma, breast care, spine, vascular, stroke and brain injury.

Mission Hospital Laguna Beach provides local coastal communities with 24-hour emergency department services, medical/surgical services, behavioral health programs including inpatient and outpatient psychiatric and chemical dependency services and an outpatient eating disorder program.

Mission Surgery Center performs approximately 4,500 annual surgeries and provides a safe and convenient outpatient setting. It is accredited by the Accreditation Association of Ambulatory Health Care.

We've received two Beacon Awards for clinical excellence and in 2012 we received Magnet Designation which recognizes hospitals for top patient care, quality nursing and innovations in nursing and healthcare. We offer a collegial work environment with competitive salaries and benefits.

Mission Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Positions specified as “on call/per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Mission Hospital Regional Medical Center

Category: Clinical Lead Supervisor/ Manager

Req ID: R351326