Job Information

St. Joseph Health / Covenant Health Patient Access Representative - Radiation Oncology in Mission Viejo, California

Patient Access Representative

Location: Mission Viejo, CA

Work Schedule: Full time - 80 Biweekly Hours

Shift: 8-hour, Days

Greets all patients and non-patients. Pre-registers and registers patients presenting for appointments. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic information, and financial data retrieval of required signatures and documents. Enters the financial and admissions data into the hospital information computer systems. Facilitates appropriate exam specific paperwork to patient for completion and reviews paperwork prior to processing patient.

Required qualifications:

  • 1 year experience in Hospital Business Office, Hospital Admitting, or medical office setting in related position.

Preferred qualifications:

  • Coursework/Training - College or Vocational education.

  • Insurance experience in billing, verification or eligibility determination.

  • Experience in providing customer service.

Our best-in-class benefits (https://www.providenceiscalling.jobs/rewards-benefits/) are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission (https://www.providenceiscalling.jobs/mission-core-values/) of caring for everyone, especially the most vulnerable in our communities.

At Mission Hospital with locations in Mission Viejo and Laguna Beach, CA our core values of Compassion, Dignity, Justice, Excellence and Integrity translate into an environment where the welfare of our patients always comes before the bottom line. As a member of Providence Health System, we serve all of south Orange County.

Mission Hospital Mission Viejo is a Level II Trauma Center and is the area's designated regional trauma center. We have Centers of Excellence in heart, maternity, trauma, breast care, spine, vascular, stroke and brain injury.

Mission Hospital Laguna Beach provides local coastal communities with 24-hour emergency department services, medical/surgical services, behavioral health programs including inpatient and outpatient psychiatric and chemical dependency services and an outpatient eating disorder program.

Mission Surgery Center performs approximately 4,500 annual surgeries and provides a safe and convenient outpatient setting. It is accredited by the Accreditation Association of Ambulatory Health Care.

We've received two Beacon Awards for clinical excellence and in 2012 we received Magnet Designation which recognizes hospitals for top patient care, quality nursing and innovations in nursing and healthcare. We offer a collegial work environment with competitive salaries and benefits.

Mission Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Positions specified as “on call/per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Mission Hospital Regional Medical Center

Category: Administrative (Clinical)

Req ID: R357673