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Providence Health & Services RN - Telephone Triage - Clinical Specialty Nurse (Urgent Care) in Mission Hills, California


Providence is calling a RN Telephone Triage Clinical Specialty Nurse ( Per Diem / Day Shift ) to our Facey Urgent Care location in Mission Hills, CA.

In this position you will:

  • During designated hours, provides advice and/or assistance over the telephone to all Facey patients for the on-call Facey Providers by determining the urgency of care needed, referring to Urgent Care and Hospital Emergency Department, and providing home health information and advice.

  • Assesses pertinent information, makes safe, effective and appropriate dispositions according to established protocols and/or collaboration with the Urgent Care Physician and/or On-Call Physician.


Required qualifications for this position include:

  • Graduate of a recognized Registered Nursing program.

  • 1 - 2 years patient assessment experience in the acute care setting, emergency medicine, or urgent care environment.

  • Current California RN license.

  • Current Basic Life Support (BLS) certification for Health Care Providers from the Americal Heart Association.

  • Advanced Cardiovascular Life Support (ACLS) certification.

  • Knowledge of UR/QA requirements, IV medication protocol, triage knowledge and patient education/assessment skills.

  • Excellent communication and documentation skills essential.

  • Ability to multi-task and deliver patient care in a fastpaced environment.

Preferred qualifications for this position include:

  • Prior experience with Electronic Medical Records (EMR) strongly recommended.

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita, and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Clinic/Ambulatory Care Nursing

Location: California-Mission Hills

Req ID: 207912