Providence Health & Services Insurance Department Lead in Mission Hills, California


Providence is calling an Insurance Department Lead ( Full Time / Day Shift ) to our Facey Insurance Billing location in Mission Hills, CA.

In this position you will:

  • Work with manager to ensure that the department meets organization financial goals and objectives.

  • Demonstrate competency and knowledge in insurance pre-billing and insurance billing processes.

  • Understand the importance of a standardized work flow process and provides assistance to the manager to ensure that processes are developed, documented through the procedure notice process and monitored so support improved workflow and meet business objectives.

  • Provide day-to-day assistance and technical expertise to the pre-billing and insurance follow-up teams.

  • Assist manager in the execution of daily workflow and assignments.

  • Ensure that team productivity and accuracy standards are met.

  • Demonstrate a high level of integrity and innovative thinking and actively contributes to the success of the Team.

  • Support, encourage and model attitudes, actions and behaviors that will contribute to the overall success of the Insurance Department.


Required qualifications for this position include:

  • Extensive knowledge of insurances -- PPO, EPO, HMO, Indemnity,Medicare, MediCal, Workers’ Compensation.

  • Must possess excellent customer service and communicationskills both written and oral, along with good math skills, ability to read, understand and follow verbal or written instructions, ability to sort and file correctly by alphabetic or numeric systems.

  • 10-key by touch and typing 30-35 wpm.

  • Possess computer skills (Mainframe, Windows, Internet Explorer, Microsoft Outlook, Microsoft Word and Microsoft Excel).

  • Must demonstrate proficiency in the usage of all IDX modules pertaining to revenue cycle registration, billing, and collection procedures and Allscripts.

  • Must demonstrate a well rounded knowledge of CPT and lCD 9 coding and medical billing procedures.

Preferred qualifications for this position include:

  • CPC preferred.

  • Four to five years of medical group practice experience preferred.

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita, and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing / Insurance

Location: California-Mission Hills

Req ID: 187609