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Providence Health & Services Community Health Worker 2 - Care Management in Medford, Oregon


Providence is calling a Community Health Worker 2 to its Care Management team at Providence Medford Medical Center in Medford, OR. This is a full-time, day shift position. We are offering a Monday-Friday work schedule with flexible day shift hours from 7:30a-5p. Providence offers a competitive salary and fantastic benefits that begin on your first day of employment!

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Community Health Worker 2 (CHW) who are trusted members of and/or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/ link/ intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. CHWs also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy (American Public Health Association, 2008).

In this position you will have the following responsibilities:

  • Assist patient in identifying and navigating to and through various health and social resources that will help patients achieve health outcome

  • Work as part of a collaborative care team to achieve optimal quality, cost and patient experience outcome

  • Collaborate with patient, clinical staff cross a variety of areas within Providence, and community partner to empower patient in securing the service and support they need in a longitudinal model of care

  • Record activities in appropriate electronic record to fulfill requirement of measurement, coordination, payment and documentation

  • Provide project management to ensure the successful implementation of patient self-screening for health related social needs across appropriate settings of care


Required qualifications for this position includes:

  • Three (3) years work experience with healthcare and/or helping professions

  • Credible experience in project management

  • Reliable personal transportation

  • Able to establish priorities, organize and coordinate work activities

  • Current Community Health Worker Certification by the State of Oregon

  • Current driver's license

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits — see our website for details

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Community Service

Location: Oregon-Medford

Req ID: 322624