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Providence Health & Services Senior Network Engineer PSJH in Lubbock, Texas


Providence St. Joseph Health is calling a Senior Network Engineer PSJH to our location in Irvine, CA; Redmond, WA; Portland, OR; Beaverton, OR; Anchorage, AK; Lubbock, TX; Missoula, MT; Spokane, WA or Las Vegas, NV.

We are seeking a Senior Network Engineer (PSJH) to design and support Data Center networks in a large health care environment. Acting as part of a team of network engineers responsible for all network designs and standards implemented across the PSJH Data Center space, including on prem as well as cloud environments. NTP and DDI services are essential services to the health of the enterprise network, as such will also be responsible for the health and functionality of NTP and DDI Services (InfoBlox) across the enterprise. The team is responsible for designing, implementing, and supporting these enterprise solutions such that they are resilient, secure, and standardized throughout the enterprise.

The individual in this role will be required to perform all duties in a manner that promotes the Providence mission, values, and philosophy. This position serves as a role model for the values and mission of the organization. Establishes and maintains effective working relationships with staff on Communication Infrastructure teams and all Providence staff, including:

• Security

• Telecom

• Application teams

• Providence outside community/customer/patients.

• Vendors/business partners.

This position has the responsibility to interface and ensure service delivery for Regional and Enterprise Providence Health and Services entities. Develops relationships with regional customers so that IS/IT infrastructure services are provided according to regional business need with priority and special emphasis placed on production systems, production incidents and emergencies, regional projects and Enterprise-wide projects in this descending order of importance.

Has responsibility for the delivery, evaluation, implementation, and continuous improvement of these services system-wide. Provides critical technology infrastructure solutions and support to clinical and business functions such as: patient care, laboratory, radiology, pharmacy, patient accounting, general accounting, materials management, payroll, and electronic communications within Providence Health System. Analyzes data traffic patterns within network infrastructure, detecting operational problems and recommending improvements to ensure optimal performance.

Engage in moderately complex troubleshooting including running maintenance and recovery tasks; interpreting alarms and errors in the logs; and performing maintenance to correct problems. Develops detailed documentation for the purposes of expediting problem identification and resolution. Creates new network designs, assessing the network requirements for a solution, and suggesting recommendations aligned with the goals of the organization. Performs other duties as assigned.

In this position you will have the following responsibilities:

  • Assist in development and maintenance of network standards, procedures, and performance requirements for the enterprise infrastructure network environment.

  • Design the required business and technical configuration management processes to ensure network standards compliance across the enterprise.

  • Assist in evaluating system designs, provides and implements recommendations to improve performance, productivity, functionality and decrease rework and duplication.

  • Participate in key process improvements for all network environments throughout the organization.

  • Coordinate network device configuration and management.

  • Ensure that network devices comply with established policies, standards, licensing agreements, and configuration guidelines.

  • Create and maintain accurate technical and procedural documentation for support of voice and data systems.

  • Partner with technical support staff to meet or exceed network service level goals.

  • Maximize network service performance, and quickly resolve network outages escalated the network engineering.

  • Participate in on call duties as assigned.

  • Partner with business leaders and other key stakeholders to ensure network services are meeting the needs of the PSJH ministries.

  • Assist in the design and review of new data, voice and/or telephony deployments.

  • Define and implement strategies for integrating data, voice and telephony technologies.

  • Coordinate with data network engineering, data center engineering, voice communication, and business application functions to ensure availability, reliability, and scalability of the network to meet corporate objectives.

  • Ensure network designs and processes are in place to secure and protect the enterprise network.

  • Establish network designs that comply with regulatory requirements.

  • Provide input to policies, procedures and technologies (including firewalls) to ensure enterprise network security.

  • Implement network infrastructure equipment with the highest degree of security to protect the business and clinical information of the organization.

  • Collaborate effectively and consistently with peer network Engineers and Architects.

  • Assist in coordination of integrated systems integrity between users of Information Services and third party software vendors or programmers.

  • Participate in the development and adherence to project schedules.

  • Constantly update networking job knowledge by participating in educational opportunities, reading professional publications, maintaining professional social networks, and participation in professional organizations.

  • Display a professional attitude and demeanor when working with organizations external to the team, providing a positive attitude and customer centric approach. When required to travel for Providence, professionalism is displayed at all times.


Required qualifications for this position include:

  • Bachelor's Degree in Information Technology or equivalent education/experience

  • 5 years Enterprise LAN/WAN network design and support

  • 5 years Enterprise network design and support

  • 5 years Network application performance tuning

Preferred qualifications for this position include:

  • 5 years Network Infrastructure Support in an enterprise environment.

  • Advanced knowledge of network operating systems including Cisco IOS, Cisco NXOS, Cisco ACI, JUNOS, and Arista.

  • Highly skilled in cloud networking.

  • In depth knowledge and understanding of DDI, specifically related to InfoBlox.

  • Campus and Data Center Switching.

  • Experience with Routing Protocols: (BGP, OSPF, EIGRP).

  • DevOps skills (Ansible, Python, Terraform, GIT).

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Infrastructure

Location: California-Irvine

Other Location(s): Oregon-Beaverton, Texas-Lubbock, Nevada-Las Vegas, Washington-Redmond, Alaska-Anchorage, Montana-Missoula, Oregon-Portland, Washington-Spokane

Req ID: 294051