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Providence Director, Region Supply Chain Operations in Lubbock, Texas


Providence is calling a Director, Region Supply Chain Operations to Providence St. Joseph Health in Lubbock, TX.

This position is chiefly accountable for the collaborative development, integration, implementation, and optimization of the One SCM Operations and Logistics strategy at the Providence Health & Services Regional level in coordination with the System Director, SCM Operations and Logistics. As a member of the One SCM Operations and Logistics leadership team, this role includes working with key business and operational stakeholders within their specific region as well as their peers in the other Supply Chain regions and the Director, Enterprise Inventory Management Operations; participating in, leading, and partnering with others on OSCM Operations and Logistics strategic integration efforts; developing and executing strategic plans around Providence-wide OSCM Operations and Logistics initiatives; ensuring a compliant, effective, and streamlined operational OSCM experience for business and patient constituent groups; and leading contract implementation and conversion through their ministries.

The Director, Region Supply Chain Operations administers all Supply Chain operations and logistics functions and directly leads the Supply Chain operations at all acute care ministries, medical group clinics, long term care facilities and warehouse operations within their respective regions. This position oversees multiple campus hospitals in a multi-state network. The position is accountable for the management of all perpetual and periodic inventories throughout the region and all supplies received, stored, and issued at Providence ministries within their respective regions. The position is responsible for management of approximately $5 to $15 million in accountable inventory and approximately $26 to $80 million in annual inventory issued to Providence ministries.

The incumbent performs all duties in a manner that promotes Providence Mission, Core Values, and philosophy. In all aspects, he/she serves as a role model for the Core Values and Mission of the organization.

This position is eligible for relocation assistance.

In this position you will have the following responsibilities:

  • Establish a Regional SCM Operations structure that is consistent and in alignment with the one SCM Operations and Logistics vision and overall strategy which includes standardized facility based receiving, storage, inventory management/control, point of use/low unit of measure, and distribution operations in all acute and critical access hospitals and all continuing care ministries.

  • Optimize use of Lawson MMIS and other supply chain automation tools that works to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.

  • Work with the Director, Enterprise Inventory Management Operations to develop system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.

  • Lead contract and efficiency related cost saving initiatives throughout the region and implements these initiatives in a responsive manner at each ministry meeting established system wide savings, implementation and compliance goals.

  • Support Regional Supply Chain Operations using strong interpersonal and communication skills to overcome resistance to use of change methodologies; advise and consult with System Operations and Logistics leadership team on how to perform tasks and create deliverables; support issue resolution and decision-making; and identify integration points with other projects.

  • Optimize use of existing facilities and staffing to ensure appropriate product stocking levels and utilization.

  • Assist in the development of system-wide logistics policies and procedures and ensure these standardized polices are consistently implemented throughout the region of responsibility.

  • Develop policies and procedures related to inventory requirements in conjunction with local community leadership and Providence Emergency preparedness leaders to meet required on hand inventory minimums and to meet requirements to support a local disaster.

  • Work with System Director, Operations and Logistics; Director, Enterprise Inventory Management Operations and site based SCM leadership to ensure appropriate delivery systems such as Low Unit of Measure (LUM), Just in Time (JIT), Distribution Operations Center (DOC), and/or point of use type systems are evaluated and wherever possible implemented in a standardized and consistent manner among ministries.

  • Collaborate with Supply Chain leadership peers within the other “One Supply Chain pillar structure” to ensure daily operations within each region meet the needs of the individual region ministries while also furthering the One Supply Chain vision, goals and system wide supply chain targets.

  • Assist in the development of system wide collaborative systems and structures utilizing the Distribution Operations Center/Distribution partner as the primary utility to improve inventory turns and reduce region/ministry redundancies in supply logistic and warehouse operations throughout the region.

  • Provide and directs onsite supply chain management leadership to ensure collaborative relationships with Value Analysis peers, Department Directors, Physicians, Clinicians and Senior Leadership throughout the region and local ministries in order to achieve One SCM strategic goals and initiatives without compromising patient care.

  • Assist in the development of standardized system wide dashboard analytics to measure inventory levels, insure proper inventory controls and other supply chain operations key measures of performance to ensure they are measured, monitored and goals are met.

  • Work with the Director, Enterprise Inventory Management Operations to assist in the development of a system wide standardized inventory control and cycle counting strategy to provide appropriate financial controls and management.

  • Serve as a member of the One SCM Operations and Logistics Leadership team to ensure strategic vision for system wide supply chain operations and logistics management is carried out throughout the region.

  • Apply and enforce procurement separation of function practices in accordance with the Uniform Commercial Code (UCC) and accounting practices for establishing appropriate inventory management controls in conjunction with established system Technical Accounting Bulletins (TAB) and Generally Accepted Accounting Principles (GAAP).

  • Ensure ministry compliance for Joint Commission Accreditation and other regulatory bodies for storage and delivery of supplies as well as recalled or suspended inventory products.

  • Serve as a customer service advocate and ensures staff responds to all customer requests and requirements in a highly responsive and professional manner.

  • Understand, communicate and implement standardized continuous process improvement strategies to include Six Sigma and Lean to all staff and also promotes the ongoing strategic vision and goals of One SCM so that consistent implementation is carried out.

  • Develop and monitor annual region supply chain budgets to meet system goals and objectives ensuring SCM region and ministry expenses are on target and within budget.

  • Recruit, hire, and set performance expectations of direct reports. Perform evaluations counseling, corrective action and trains staff according to system wide policies and procedures. Create a foundation that supports and develops team members allowing for growth and success.

  • Manage professional vendor relations at the region and local ministry level ensuring they are tracked and credentialed to meet the needs of the health system and other regulatory bodies.

  • Assist with leading the integration of any Alliance relationships working with Alliance leadership and their Supply Chain to maximize Provsource/VPN opportunities and leverage the Once Supply Chain structure and vision.

  • Travel up to 25% of the time, as needed.

  • Other duties as assigned or directed.


Required qualifications for this position include:

  • Bachelor’s degree in Healthcare, Business or Logistics/Supply Chain Management or an equivalent combination of education and relevant experience.

  • 5 years of Logistics and Operational leadership experience and 10 years total relevant supply chain management experience in any industry, including a minimum of 5 years in a leadership role.

  • Experience creating and successfully executing strategic plans for highly complex issues; healthcare business operations and/or financial management experience in a healthcare setting; experience standardizing complex and disparate processes; experience in process improvement methodology, change management, operational improvement in complex systems.

Preferred qualifications for this position include:

  • Master's degree in Accounting, Business Administration, Healthcare Administration, Public Administration, Supply Chain/Logistics Management or a related field.

  • Formal training in Lean/Six Sigma or similar process improvement programs.

  • Certification either as a Certified Materials and Resource Professional (CMRP) from the American Hospital Association or a Certified Professional Logistician (CPL) from the Society of Logistics Engineers or similar certification.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Texas-Lubbock

Req ID: 275842