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Providence Integrative Cancer Care Coordinator - Oncology in Lacey, Washington


Providence is calling a Integrative Cancer Care Coordinator (0.8 FTE, Day Shift) to Oncology for Providence Medical Group Southwest Washington in Lacey, Washington.

This position works under the direction and supervision of the Oncology Operations Director, Site Operations Lead, or other appropriate management staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity.

In this position you will:

  • Answer calls for the PICC practitioners and disseminate relevant information to PICC practitioners as appropriate

  • Schedule appointments and provide reminder calls for PICC patients, Cancer 101 and Living with and Beyond Cancer

  • Request and maintain patient medical, insurance, and demographic records as needed for PICC practitioners

  • Explain PICC services and their potential benefits to callers and in-person inquiries as defined in writing by PICC providers. Explain insurance/billing/payment practices, as well as applicable referral protocols

  • Request extension of benefits through patient insurance carriers. Request initial authorization for benefits when applicable, as well as prescription for services as required for oncology massage


Required qualifications for this position include:

  • Associate's Degree

  • Two (2) years healthcare experience

  • Three (3) years customer service experience in a healthcare setting

Preferred qualifications for this position include:

  • Bachelor's Degree

About the group you will serve.

Providence Medical Group is a group of more than 125 primary care, specialty care and hospital-based medical providers who serve a five-county region in scenic southwest Washington. Our clinics are located in Aberdeen, Centralia, Lacey, Olympia and Rochester. With an emphasis on the medical home model, our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Washington-Lacey

Req ID: 269738