Providence Health & Services Manager - Laboratory Services in Kodiak, Alaska
Providence is calling a Manger - Laboratory Services (Laboratory, Day Shift, 1.0 FTE - 40 hours per week) to Providence Kodiak Island Medical Center in Kodiak, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
The Laboratory Service Manager is responsible for planning, coordinating and directly supervising the activities of the Laboratory department in accordance with Providence philosophy, objectives, policies, procedures and standards. Conducts clinical diagnostic testing on patients, and residents to included blood draws and specimen collections for processing. Performs therapeutic phlebotomy. Fosters change and teamwork to ensure constructive relationships and growth, while maintaining a positive and professional image when interacting with patients, their families, physicians, employees and general public.
OFFERING $10,000 SIGN ON BONUS & RELOCATION ASSISTANCE!
In this position you will:
LEADERSHIP/SUPERVISION: Demonstrates the ability to provide leadership by developing a positive work environment. Provides guidance and support to staff members to ensure that they are able to perform their work effectively and efficiently. Directs the activities of the department to ensure that continuous quality and cost effective services are provided. Demonstrates the ability to make decisions, delegate tasks and encourage staff to use their talents to achieve the desired outcomes. Appropriately credits staff and/or other team members for their effort and accomplishment.
COMMUNICATION: Demonstrates professional interpersonal and verbal skills when communicating with a wide variety of people from differing literacy levels, languages and cultures. Communicates effectively in a compassionate manner to patients, families, visitors and other staff members. Exhibits the necessary written skills for effective communication and documentation.
TEAMWORK: Exhibits the necessary skills to build effective teams by coaching, building trust, and training staff to work collaboratively and cohesively with other staff and/or team members in a variety of settings Encourages positive interaction and if necessary, directs staff to work directly with other team members when resolving issues. Monitors key processes to identify and define the team’s effectiveness.
DEVELOPMENT AND ORGANIZING: Develops and implements work schedules and work assignments fairly, equally, and in a manner which is consistent with staff learning and development plans. Develops, implements and maintains departmental policies and procedures in accordance with Joint Commission, Federal, State and Municipal requirements to ensure safe and effective services. Participates in personnel functions including hiring, evaluations, disciplinary actions and terminations. Anticipates and prioritizes workflow and adjusts work assignments to prevent delays and meet workflow demands. Utilizes available resources to recognize errors/problems and takes corrective action and assists with problem resolutions.
FINANCIAL RESOURCE/STEWARDSHIP: Is responsible for completing and regularly monitoring the departmental operating and capital budgets. Anticipates and adjusts operating plans to meet facility goals. Coordinates and collects statistical and other information to support and develop current and/or new services while insuring cost effective processes and development plans are in place. Oversees service agreements and equipment purchases to support the departmental, facility and community needs.
QUALITY IMPROVEMENT: Develops and maintains the quality control and quality assurance programs by developing indicators to measure, monitor, and report performance to other team members. Seeks input from various customer groups in order to develop and maintain quality. Reports to the Performance Improvement Committee (PIC) as required.
CUSTOMER SERVICE: Embraces the Providence Service Standards in all aspects of position. Presents and conducts self in a professional manner. Provides support to coworkers and customers while demonstrating service excellence by building positive interpersonal relations to ensure productive and positive relationships are maximized. Develops a deep understanding of customer’s perspectives and needs and works to meet their expectations. Builds a culture of true caring by behavior and interactions with others.
Communicates regularly with the Chief Nursing Officer. Represents the Laboratory Services department in all meetings and negotiations with other departments or outside agencies. Participates in facility committees as appropriate.
PATIENT/RESIDENT CARE: Functions clinically as a Laboratory Technologist and is proficient in all clinical areas of the lab. May take after hour call as needed to support of the Laboratory Services department and after hour’s emergencies as they arise. Acts as a patient care advocate to ensure that the patient’s/resident’s wishes are heard. Makes sure that the patient is receiving only those services that are effective and safe.
Must be proficient/competent in all clinical disciplines which include: Blood Bank (Immunohematology), Clinical Chemistry, Special Chemistry (includes therapeutic drugs, cardiac procedures and toxicology), Immunology and Serology, Hematology, Hemostasis (coagulation studies), Bacteriology, Urinalysis, Phlebotomy (including Blood Donor procedures) and all procedures involved with the procurement and completion of Reference Laboratory studies.
ENSURES QUALITY OF CARE: Ensures that policies and procedures are established for monitoring individuals who conduct preanalytical, analytical, and post analytical phases of testing to assure they are competent and maintain their competency to process specimens, perform test procedures, and report test results promptly and proficiently, and whenever necessary, identify needs for remedial training or continuing education to improve skills.
Ensures that testing systems developed and used for each of the tests performed in the laboratory provide quality laboratory services for all aspects of test performance. Provides a safe environment in which employees are protected from physical, chemical, and biological hazards. Inspects the physical condition of the department and its equipment and ensures that repairs and maintenance are promptly made.
Implement care/services that recognize age/diversity specific needs/issues of customers served.
Required qualifications for this position include:
Bachelor’s degree in Chemical, Physical or Biological Science
National certification as Medical Technologist (MT) from the American Society of Clinical Pathologists (ASCP) or as a Medical Laboratory Scientist (MLS) from ASCP
Alaska driver’s license with clean driving record and proof of current vehicle insurance may be required
BLS or the ability to obtain certification within 90 days of date of hire required
4 years training or experience in high complexity testing
Experience with Laboratory Information Systems
Knowledge with Laboratory Information Systems
Preferred qualifications for this position include :
5 years experience in the clinical laboratory with 2 or more years as a staff Medical Technologist during career
2 years health care management
About Kodiak Island Medical Center
Providence Kodiak Island Medical Center (PKIMC) provides comprehensive health care to residents and visitors of Kodiak Island. This critical access hospital features 25 acute care beds, including four birthing suites, one OB triage room, and two ICU beds. In addition, the Elder House, PKIMC’s long term care facility, has 22 beds.
PKIMC provides an extensive array of inpatient and outpatient services, including emergency department, surgery, laboratory services, maternity, general medicine, physical therapy, occupational therapy, respiratory therapy, sleep studies, specialty clinics, diagnostic imaging services and pharmacy and is staffed by a mix of primary care physicians, surgeons and specialists who provide family practice, internal medicine, obstetrics, radiology and general practice.
For more information regarding Providence Kodiak Island Medical Center, please click on the following link: http://providence-kodiakhealthcare.jobs/
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Non-Clinical Director/Executive
Req ID: 267554