Providence Health & Services Collaboration Applications Administrator – Exchange in Irvine, California


Providence is calling a Collaboration Applications Administrator – Exchange to Providence Health & Services in Irvine, CA, Lubbock, TX, or Renton, WA

We are seeking a Collaboration Applications Administrator – Exchange to strengthen One Ministry Committed to Excellence by delivering a robust foundation of common technology services and sharing specialized expertise.

In this position you will have the following responsibilities:

  • Performs daily operational tasks on the Exchange messaging system.

  • Able to define and meet their own goals considering organizational mission, quality, budget, customers, financial results.

  • Builds constructive and effective relationships and can identify others’ needs for information and communication. Can adapt communication style to meet needs of others.

  • Takes initiative to communicate issues and concerns to business partners, peers, and customers.

  • Collaborates with peers to create and maintain documentation; documenting work flows with the purpose and audience in mind using MS Visio.

  • Diagnoses existing and potential issues while monitoring system/application health and participates in root cause analysis. Understands cause and effect

  • Understands and builds test plans and collaborates in developing them. Acts as a resource during testing and upgrades; coordinates with appropriate individuals.


Required qualifications for this position include:

  • Bachelor’s degree in Computer Science, Business Management, Information Services or an equivalent combination of education and relevant experience.

  • 4 years of Information Services experience.

  • Working knowledge of Microsoft Exchange in an enterprise environment.

  • Working knowledge of Active Directory.

  • Experience with Methodologies related to application management such as system deployment, support, and life cycle.

  • Basic knowledge of Microsoft Lync to support a consolidated or extended configuration.

  • Working knowledge of Windows environments.

  • Demonstrated ability to effectively manage integrate multiple disciplines and stakeholders in the development and implementation of complex project

  • Demonstrated ability to implement strategic initiatives with an emphasis on employing software solutions that provide business value.

  • Experience with application administration with Windows-based systems in an environment where availability is critical.

  • Proficiency with the MS-Office suite of products.

Preferred qualifications for this position include:


About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Renton

Other Location(s): California-Irvine

Req ID: 193424