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Providence Health & Services Chief Mission Officer, Clinical Services - Irvine, CA in Irvine, California

Description:

THE ROLE

The Mission is the reason we exist. The Clinical Services Chief Mission Officer (CMO) helps to shape and influence how the Mission, Values, and Vision are lived out in the daily life of our ministries. This Mission work touches on all aspects of organizational life including governance, strategy, operations and the nurturing of our caregivers. Sustaining a culture consistent with the Mission and Values requires vigilance at all times especially during times of change and transition to maintain our Catholic identity and to ensure constant alignment with whom we say we are. This person will likely be based in our system office in Irvine, CA.

KEY RELATIONSHIPS

The position reports to the SVP Mission & Formation, PSJH, and must establish and maintain effective working relationships with leaders and caregivers at all levels, as well as with PSJH vendors, agents, and others. The Clinical Services CMO has a matrix relationship with the President Clinical Operations, CE Physician Enterprise and CE Ambulatory Care Network.

The Clinical Services CMO is a trusted confidant and member of the Clinical Services Council and a member of the Physician Enterprise and ACN Executive Leadership Councils. The Clinical Services CMO creates and maintains alignment with Mission leaders supporting Clinical Services in the development and implementation of strategic initiatives. The CMO collaborates with Marketing and Communications executives to ensure communications explicitly connects with the PSJH Mission and Core Values. The CMO also works in partnership with Human Recourses to ensure that we attract and retain caregivers that are aligned with the Mission and Values.

ESSENTIAL FUNCTIONS

The Chief Mission Officer (CMO) Clinical Services will be have the following accountabilities:

  1. Strategic leadership and prophetic voice

While living the Mission is the responsibility of every person within PSJH, the CMO has the special responsibility of courageously holding the Mission focus as PSJH moves into the future.

1.

  1. Clinical Services Chief Mission Officer (CMO) is a member of the Clinical Services senior leadership team, the Physician Enterprise leadership team and the Ambulatory Care Network leadership team

  2. Clinical Services CMO participates in key leadership groups for strategy and planning.

  3. Leads the Mission team supporting all Clinical Services.

  4. Organizes education and facilitates the use of the PSJH Mission and Values Discernment Process.

  5. Participates in the integration of Mission and Values into policies, procedures, objectives, and service in operational areas: e.g., management development, human resources, finances, planning, advocacy/government relations, communication and marketing, community health services, and other areas as identified.

  6. Participates in the interview process for executive leadership in the ministry to assure Mission and Values alignment.

  7. Maintains effective relationships with other operational and shared services leaders. Ensures that council members understand Mission accountability role in respect to health care as a ministry that operates a business in the community and supports Board formation in the Region

  8. Engages physicians with on-boarding and participation in Mission programs as appropriate.

  9. Formation

Continuing the ministry of PSJH over generations requires special attention by all leaders. The Clinical Services CMO is key in walking with those in leadership as they engage in the formation processes of ongoing growth as persons and as caregivers.

1.

  1. Work with the system formation executive and Clinical Services Executive team to ensure effective leadership formation of leaders as well as ongoing formation within the ministry.

  2. Leads programming to support integration of Mission with leaders and caregivers.

  3. Mentors leaders in Mission Integration and Values interpretation.

  4. Works with local Mission leaders to ensure leadership formation occurs throughout the region and participation in system formation programming.

  5. Partners with PSJH Integrated Talent Management team on Leadership Development programs.

  6. Sponsorship

The Clinical Services CMO is a partner with our sponsors in sustaining our PSJH heritage and Catholic identity, so the Mission and Values are rooted in all we do.

1.

  1. Ensures orientation programs are available to introduce caregivers, leaders, providers, and affiliates to the PSJH Heritage, Mission, and Values.

  2. Ensures that the ministries have effective events to help in Mission Integration, for example, heritage celebrations, traditions, regular and appropriate reflections, missioning ceremonies.

  3. Oversees the continuation of Catholic identity within the ministry while remaining open to the diversity of the community.

  4. In partnership with Sponsorship and regional/local ministry leadership, supports engagement with local Catholic dioceses and leaders of diverse faith traditions.

  5. Works with system Mission leadership to coordinate Mission assessments on a regular basis.

  6. Ethics

A fundamental responsibility of the Clinical Services CMO, in collaboration with system Ethics and Theology leadership, is to hold the ministry’s integrity in trust with others and adherence to the PSJH Mission and Values Discernment Process in both the clinical and organizational context. Responsibilities are shared and fulfilled in collaboration with the regional director of ethics.

  1. Serves on the Clinical Services Ethics Council.

  2. Coordinates alignment of local system ethics activities with system-wide ethics programs, policies, educational opportunities, and activities.

  3. Ensures ethics case consultations service for clinical services ministries and assures the effectiveness of ethics committees concerning ethics consultation, education, and policy development.

  4. Clinical Services CMO is informed of any critical issues that put the ministry’s identity at risk or could cause scandal in the community.

  5. Clinical Services CMO ensures the timely development and review of essential policies and procedures for addressing ethical issues in patient care, clinical research, and corporate responsibility as applicable.

  6. Ensures ongoing clinical and organizational ethics education across clinical services as a means of building ethics capacity and sensitivity among senior leaders.

  7. Mission-inspired culture

A Mission inspired culture is one in which the members of PSJH animate both the purpose and Core Values of the organization through their words and behaviors.

Justice in the Workplace

  1. Works with Human Resources to ensure programming has an integrated focus on Catholic Social Teachings (Human Dignity, Subsidiarity, Participation, Rights of the Worker, Preferential Option for the Poor and Vulnerable, Solidarity)

  2. Collaborates with Clinical Services executives to ensure that programs and services address caregiver flourishing, well-being and resilience.

  3. Coordinate with HR to ensure participation in senior leadership interviews.

  4. Spiritual Care

Providing spiritual care is to tend to the life force, the essence, the spirit of those we serve.

1.

  1. Assures the appropriate delivery of spiritual care services, including sacramental ministry as appropriate, for patients and caregivers consistent with the PSJH Spiritual Care Standards of Excellence.

  2. Works with others to provide a holistic approach to patient care and services.

  3. Community Partnerships

Community Partnership is our intent to improve the health and well-being of those living in our community where we serve, especially those who are poor and vulnerable. Community Partnerships aligns the influence of PSJH to raise awareness and inspire all to serve. Specifically, the work of Community Partnership provides opportunities for PSJH caregivers to experience Mission in action as we work to advance Health for a Better World.

1.

  1. Executes the implementation of shared metrics, processes, practices and goals outlined by Clinical Services and Community Partnerships.

  2. Advances and celebrates caregiver participation in PSJH sponsored:

  3. International service trips

  4. Domestic volunteer activities

  5. Annual advocacy agenda planning

  6. Direct advocacy campaigns for important health care and social programs, both digital and traditional

  7. Environmental stewardship across the ministry, including Green Teams

  8. Collaborates with system Community Health Investment department to ensure Clinical Services efforts are consistent with system community health strategic priorities and reflect the needs identified by the community. Works with Regional CMOs to ensure engagement and adoption of the Regional community health assessments and plans.

  9. Integrates Community Partnership work into ongoing formation activities.

  10. Partners with Regional and ministry Foundation / philanthropic leaders to thank and recognize major donors and show how their gifts of time, talent and treasure contribute to the Mission.

  11. Supports and advances internal stakeholder engagement in Community Partnership activities.

Qualifications:

IDEAL QUALIFICATIONS

  • Master’s Degree in Theology, Divinity, Spirituality, Health Care Mission, Religious Studies or related field of ministry.

  • A practicing member of the Catholic Church is preferred.

  • Formal training in Ethics preferred. Must have a thorough knowledge of the teachings and principles and traditions of the Catholic Church.

  • Must have a thorough understanding of Ethical and Religious Directives for Catholic Health Care Services.

  • Ten years of increasing responsibilities as a health care professional or administration of Mission related programs or services.

  • Eight years of leadership experience required.

  • Must demonstrate competence in: collaborative processes, culture and change management, group facilitation, verbal and written communication, and continuous improvement methodologies.

  • Understanding of principles and practices of adult learning.

  • Specialized field training in ethics, formation, spiritual care, or community partnerships.

  • Theoretical and practical understanding, rooted in sound theology, of the Mission and values of PSJH and the health care ministry of the Catholic Church.

  • Demonstrate understanding the fundamentals and challenges of healthcare operations.

  • Communicates an integrated and balanced personal spirituality aligned with PSJH as a Catholic ministry. Able to articulate the connections between personal and organization spirituality and the workplace.

  • Able to engage individuals from diverse religious backgrounds in understanding and appreciating their role as leaders of a Catholic ministry while honoring their own religious or spiritual traditions.

  • Demonstrates personal and interpersonal skills that engender confidence, trust, and credibility among peers, caregivers, medical staff, volunteers, patients, and community citizens.

  • Able to lead, inspire and influence others in the pursuit of PSJH vision and strategic goals. Confidence to be a prophetic voice.

  • Inspires trust as well as the ability to navigate complex change/transformation.

  • Ability to influence through matrix relationships.

  • Understands and is aware of the importance of grounding in and utilizing data to influence.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Leadership

Location: California-Irvine

Req ID: 301459

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