Providence Health & Services Manager - NICU Pediatrics in Everett, Washington


Providence is calling a Manager NICU Pediatrics to Providence Health & Services in Everett, WA

This position will manage the Newborn Intensive Care Unit and Pediatrics Department to support the operation of 24-hour PRMCE services. Responsible for resource management, customer relations and operational standards. Partners with Clinical and Medical Directors of the NICU, Pediatrics and Women and Children’s Services to develop program and fiscal planning for the services. Collaborates to develop integrated delivery system for NICU and Pediatrics and seamless patient care plan.

In this position you will:

  • Consistently manage and document employee performance issues; uses progressive discipline appropriately

  • Conduct or oversee the hiring and orientation of employees utilizing approved interview processes

  • Ensure compliance of employment laws, contractual agreements and employment policies and procedures

  • Develop and document department specific competency based training and meetings

  • Participate in collecting information and in development of budgets

  • Collaborate with staff to develop patient satisfaction improvement plans based on patient and family centered care

  • Ensure that patient satisfaction data is shared with and displayed for staff

  • Follow up with all patient/family concerns or complaints

  • Collaborate with staff to review current evidence for best practice in areas requiring improvement

  • Review and prepare department policies and procedures on an annual or more frequent basis

  • Maintain full knowledge of HIPAA regulations


Required qualifications for this position include:

  • Bachelor’s degree

  • 5 years relevant clinical experience

  • Sufficient and progressively responsible management experience in PEDS or NICU setting

  • Current RN licensure in the State of Washington

Preferred qualifications for this position include:

  • Master’s degree

About the hospital you will serve.

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of an electronic medical records system will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Labor & Delivery/Obstetric Nursing

Location: Washington-Everett

Req ID: 191523